Gestionnaire, crédit et recouvrement

Bell; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Employee discount on Bell services

Job summary

Bell is hiring for a Senior Credit and Collection leadership role in Canada. You will manage a 9-person team, monitor portfolios, and drive reductions in receivables while achieving DSO and collection objectives.

The position requires strategic oversight of credit policy and collaboration with sales and credit teams. In addition to strong financial analysis skills and a CCP designation, you will lead with attention to detail in a fast-paced environment and comply with Bell’s policies.

Qualifications

• 5 years experience in a Senior Credit and Collection role
• Able to interpret financial reports, DSO, AFDA etc. to manage KPIs and targets
• Thrives under deadlines and high pressure situations while managing multiple priorities
• Demonstrates leadership skills with attention to detail and problem solving
• Proficient with Microsoft Office applications
• Credit Designation (CCP) an asset
• Adequate knowledge of French for Quebec positions

Responsibilities

• Manage a team of 9 individuals
• Drive reduction in receivables to meet or exceed DSO and Collection Objectives
• Review team member portfolios monthly and set collection goals
• Monitor key accounts on collection portfolios
• Review monthly reports for accuracy
• Foster collaboration with sales and credit teams
• Manage credit and collection policy to align with objectives
• Cultivate an environment that encourages teamwork
• Monitor credit limits over thresholds
• Prepare quarterly AFDA reports and identify high risk accounts
• Ensure compliance with Bell's workways policy

Skills

Leadership

Credit analysis

DSO management

Financial reporting

Team management

Policy compliance

French (Quebec) knowledge

MS Office

Tools

Microsoft Office

Job description

Connection is everything. It drives us to innovate, explore, and stay close to what matters to us most. At Bell, we're building a more connected future through world-class networks, AI-powered solutions, and digital experiences that elevate how people live, work, and play every day.

We believe in empowering people. That's why we equip our teams with cutting-edge technology, AI tools, and a collaborative environment that supports creativity and growth. Want to be part of a diverse team where your work makes a real impact? If you're inspired by innovation that advances how people connect and transforms what's possible, you belong on #TeamBell.

Be part of the team that drives the achievement of our strategic objectives. You'll work collaboratively with a team of professionals, managing the performance and risk profile of Bell, balancing the needs of customers, investors and team members with long-term business success.

Key Responsibilities

• Manage a team of 9 individuals
• Responsible for ensuring that Credit Portfolios are managed to drive reduction in receivables, and to achieve or exceed DSO and Collection Objectives
• Review individual team member portfolios monthly and establish collection goals
• Monitor key accounts on collection portfolios
• Review monthly reports prepared by the team to ensure accuracy
• Ensure collaborative relationships with the sales and the credit team
• Manage the credit and collection policy to ensure continued alignment with objectives
• Cultivate and encourage an environment that encourages and fosters teamwork
• Monitor credit limit over a certain threshold
• Prepare quarterly AFDA Reports and identify high risk accounts
• Manage compliance with Bell's workways policy
  

Critical Qualifications

• 5 years experience in a Senior Credit and Collection role
• Able to interpret financial reports, DSO, AFDA etc. to manage and drive key performance indicators and targets
• Thrives under deadlines and high pressure situations while managing multiple competing priorities
• Demonstrates leadership skills combined with an attention to detail and excellent problem-solving skills
• Proficient with Microsoft Office applications
• Credit Designation (CCP) an asset

Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management

Job Status: Regular - Full Time

Job Location: Canada : Ontario : Toronto || Canada : Quebec : Montreal
Work Arrangement: Hybrid
Application Deadline: 09/20/2026

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

Bell is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise. We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [e-mail] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Toronto

Bell, one of Canada's Top 100 Employers.