Generalist, Team Experience (Human Resources)

Hire Authority; Canada; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Benefits

Travel perks/allowance

Remote/hybrid role

Job summary

Executive Aviation is seeking a Generalist, Team Experience to partner with Operations across Canada. This remote/hybrid role focuses on building a high-performance culture, employee growth, and effective HR programs under the guidance of the Director, People and Culture.

Travel to sites is required, with substantial remote work support. You will support recruitment, performance management, employee development and labour relations, shaping policies and ensuring compliance.

Qualifications

• Progressive HR experience in generalist or business partner roles.
• Experience supporting operations across multiple sites, with travel.
• Strong knowledge of federal and provincial labour relations and employment laws.
• Proven ability to coach managers and lead organizational change.
• Demonstrated ability to build high-performance cultures and employee engagement.

Responsibilities

• Act as trusted HRBP to Operations and site leadership across the network.
• Support growth and development by identifying learning and career pathways.
• Partner with managers on performance feedback and development plans.
• Coach managers on performance, attendance, conflict resolution and recognition.
• Analyze turnover and engagement data to identify trends and drive improvements.
• Roll out and embed Team Experience programs and projects.
• Guide managers through labour relations matters in compliance with laws and SOPs.
• Draft and implement policy/SOP updates and ensure clear communication.
• Assist with recruitment campaigns, screening, interviews, transfers and offboarding.
• Perform other duties as assigned.

Skills

HR Business Partner

Employee Engagement

Performance Management

Recruitment & Selection

Employee Relations

Policy Administration

Coaching

Communication

Travel coordination

Tools

Outlook

Teams

SharePoint

Copilot

Job description

Generalist, Team Experience (Human Resources)

Do you love the travel industry?Are you a Human Resources professional able to support a very highly respected aviation ground handling company across Canada?Executive Aviation is looking for a Generalist, Team Experience to join our Human Resources team on a 14-month contract!

This position is a transformational people-partner role, playing a key part in creating and building a high-performance culture where employee engagement is a top priority. As a trusted Human Resources Business Partner and resource to managers on all things people related, you will help roll out the strategies and programs that will make Executive Aviation an Employer of Choice within our market. You will provide professional level support in Employee Growth and Development, Performance Management, Recruitment and Selection, Employee and Labour Relations, Policies and Administration and other areas of Human Resources. This remote/hybrid role works closely with the Operations Management teams across Executive Aviation sites, and reports to the Director, People and Culture. Travel to sites is required, with the balance of work performed remotely.

Why join EA?

• Entrepreneurial culture – we are growing!
• Competitive Wages
• Benefits
• Travel Perks and Allowance
• Remote/hybrid role with travel to sites across Canada
• Opportunity to be a strategic people partner and shape programs that grow our Team Members
• Great team to work with!

Who are you?

• Positively and effectively communicating, building rapport and relating well to all kinds of people
• Proven, progressive experience in an HR role, ideally in a generalist or business partner capacity
• Consultative, coaching-minded approach, with the credibility to influence and advise leaders at all levels
• Ability to keep sensitive information confidential
• Well versed and has a strong understanding of federal legislation and labour relations
• Strong critical thinking skills and good ethical judgement
• Demonstrated problem-solving ability
• Experience coaching managers through performance management, employee development and Team Member relations
• Strong organizational and time-management abilities with strong attention to detail and the ability to manage multiple priorities simultaneously
• Technically savvy with significant experience in MS Office applications including Outlook, TEAMs, Sharepoint, and Copilot
• Excellent communication skills; both verbal and written
• Flexibility to travel within Canada

Summary of Responsibilities:

• Act as a trusted HR Business Partner to Operations and site leadership across the network, serving as the go-to resource for advice, coaching and recommendations on all things people related, from Team Member concerns to organizational change.
• Support the growth and development of Team Members by partnering with managers to identify development needs, build career pathways and succession readiness, and connect Team Members with learning and development opportunities.
• Partner with managers on performance, coaching leaders on setting clear expectations and giving effective feedback, and developing performance improvement opportunities and plans that help Team Members succeed.
• Equip and coach managers with the tools, resources and confidence to lead people well, including conversations on performance, attendance, conflict resolution and recognition.
• Use people insights such as turnover, engagement, attendance and exit interview trends to identify themes, recommend proactive solutions and measure the impact of Team Experience programs.
• Champion engagement and culture by supporting local leaders and Team Members through base visits, celebrations and events, and by helping roll out and embed Team Experience programs and projects.
• Support employee and labour relations by guiding managers through Team Member concerns and ensuring practices align with federal legislation, policy and SOPs, escalating as necessary.
• Draft and communicate relevant legislation, policy and SOP changes, create the processes to support their implementation and maintenance, and update provincial and federal contacts as required.
• Partner on the Team Member lifecycle: assist the Team Experience Coordinator with recruitment campaigns, screening and interviews in cooperation with local leadership, and support Team Members through transfers and offboarding with clear, consistent network and local messaging.
• Other duties as assigned.

This is a full-time, remote/hybrid position with approximately 20% travel to sites across Canada.

Executive Aviation is committed to upholding the values of equity, diversity, and inclusion in our work environments. We will seek team members who will work respectfully and constructively with differences. We actively encourage applications from members of groups experiencing barriers to equity.