General Transportation Adjuster

Starr Underwriting; Edmonton; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading company is seeking a General Transportation Claims Adjuster in Edmonton for a hybrid role. The successful candidate will evaluate large loss claims and maintain client relationships while negotiating settlements and collaborating with various stakeholders in the insurance community. This position offers a competitive salary and growth opportunities in a dynamic environment.

Benefits

Competitive pay and incentive plans

Benefit programs for wellness

Training programs for career growth

Sustainability initiatives

Culture of respect and inclusion

Qualifications

• Minimum 5 years of claims handling experience in large loss and transportation.
• Expertise in project management and appraisal preferred.
• Reliable transportation and valid driver's license required.

Responsibilities

• Review and analyze experts’ reports.
• Manage litigation disposition plans and budgets.
• Liaise with insurance community including brokers and regulators.

Skills

Claims handling experience

Negotiation

Customer service

Report writing

Education

Active adjuster license or working towards CIP/FCIP

Job description

Job Description

The successful candidate will be a General Transportation Claims Adjuster working in a hybrid setup in Edmonton, Alberta. They will evaluate large loss claims, focusing on property (commercial and transportation) claims, through loss investigation. The role involves negotiating settlements in accordance with provincial licensing requirements, maintaining production levels, and fostering customer relationships.

Responsibilities

1. Review and analyze experts’ reports.
2. Select and direct independent experts.
3. Identify and pursue subrogation opportunities.
4. Manage litigation disposition plans and budgets.
5. Accurately record file activities and transactions in Crawford and Company systems and client-based systems.
6. Maintain accurate expense accounts.
7. Collaborate with the manager to maintain client relationships.
8. Liaise with all facets of the insurance community, including brokers, risk managers, legal counsel, and regulators.

Qualifications

• Minimum of 5 years of claims handling experience in large loss, transportation, heavy equipment, and cargo losses.
• Construction and property background, with expertise in project management, quantification, and appraisal, is preferred.
• Experience in interpreting commercial policies and making market recommendations.
• Active adjuster license or working towards CIP and/or FCIP designation.
• Reliable transportation and a valid driver’s license are required.
• Willingness to travel regularly to loss sites.
• Strong report writing skills.
• Team player with excellent customer service skills.
• Ability to work in a dynamic environment with growth opportunities.

About Us

Why Crawford?

Because a claim is more than a number — it’s a person, a child, a friend. It’s anyone who looks to Crawford on their worst days. And by helping to restore their lives, we help restore our community — one claim at a time.

At Crawford, employees are empowered to grow, act boldly, and innovate. Our industry-leading team develops new solutions for the industries and customers we serve. We seek the next generation of leaders to join us.

Our team comes from over 70 countries and speaks dozens of languages, reflecting our global reach. Despite our vast presence, we operate as One Crawford: united in purpose, vision, and values. Learn more at www.crawco.com.

Our total compensation includes:

• Competitive pay and incentive plans recognizing performance.
• Benefit programs supporting financial, physical, and mental wellness.
• Training programs for continuous learning and career growth.
• Sustainability initiatives benefiting our communities.
• A culture of respect, collaboration, entrepreneurship, and inclusion.