General Support Worker - Line 4

St. Michael's Health Group; Edmonton; On-site; CAD 12,000 - 18,000; Part time

Benefits offered by this job

Benefits package

Vacation and personal leave

Paid sick time

Training and development

Employee assistance program

Staff education program

Employee discounts

Job summary

St. Michael’s Health Group in Edmonton is hiring a General Support Worker for Millennium Pavilion Seniors' Lodge. This permanent part-time role offers evening shifts and requires dedication to compassionate, resident-centered care.

You will perform housekeeping, food service, and support tasks, helping residents maintain independence in a warm, home-like environment. Successful candidates complete background checks and comply with safety and health requirements.

Qualifications

• Minimum Grade 10 education required.
• Friendly disposition and strong communication skills.
• Physically and mentally fit to perform duties.
• Willingness to work closely with seniors and align with SMHG values.

Responsibilities

• Follows all policies, directives, procedures, rules, regulations and Acts pertaining to the operation of Millennium Pavilion Seniors' Lodge.
• Maintains a home-like environment for Residents and supports independence, privacy and dignity.
• Performs housekeeping duties including cleaning of common areas, laundry and linen management.
• Assists with food service, meal setup and service, and maintains dining areas in a clean, orderly manner.
• Completes required checks and safety measures prior to start and adheres to safety guidelines.

Skills

Interpersonal skills

Communication skills

Education

Grade 10 education

Job description

Permanent Part-Time

Line 4 - Evenings (4:00pm - 7:00pm)

Week 1: Wednesday and Thursday

Week 2: Wednesday, Thursday, Friday, Saturday and Sunday

21.00 hours every two weeks, 0.27 FTE, 7 shifts in 2 weeks

For over 50 years, St. Michael’s Health Group (SMHG) has been committed to delivering exceptional, compassionate care while enriching the lives of the communities we serve.

As a trusted provider of seniors’ care, we offer a range of accommodations, including a long-term care centre and various supportive living and assisted living options in Edmonton, Vegreville and Spruce Grove.

Our passion for seniors’ well-being is at the heart of everything we do. Through dedication, patience, and a deep commitment to quality care, we create a warm, supportive environment where residents feel valued and respected.

Every day, our team upholds this philosophy, ensuring that everyone receives the compassionate, personalized care they deserve. To learn more about us please visit About SMHG.

We are currently recruiting for a caring and dedicated General Support Worker to join our team.

Duties And Responsibilities

• Follows all policies, directives, procedures, rules, regulations and Acts pertaining to the operation of Millennium Pavilion Seniors' Lodge.
• Follows and adheres to Supportive Living’s expectations regarding Resident independence, choice, dignity, privacy, individuality and ensures a home-like environment for Residents.

Housekeeping Duties

• Cleans common areas by washing furnishings, windows, walls, floors and equipment with designated cleaning solutions and disinfectants to prevent spread of disease.
• Sweeps, mops, wet washes and vacuums floors.
• Empties trash baskets, and disposes of trash.
• Washes wastebaskets and large refuse containers and relines with paper or plastic bags.
• Scours and polishes sinks, tubs, mirrors and similar equipment, replenishing supplies of soap, towels, and other dispensable items.
• Uses dust cloths and vacuum cleaner to dust windowsills, blinds, floors and furniture.
• Waters and cleans plants.
• Maintains utility and linen supply room in good order.
• Cleans equipment such as mops, buckets, vacuum cleaner and utility cart.
• Performs duties in the main Laundry area as required.
• Documents optional services provided, i.e. personal laundry, ironing, cleaning and reports to Manager for billing.
• Checks condition of facility owned linens for worn spots or tears.
• Ensures supplies (liquid soaps, etc.) are replenished and equipment and work areas are kept clean.
• Distributes personal laundry and linens to and from the suites and kitchen area.
• Reports faulty equipment to the Manager.
• Cleans the machines and work area as required.
• Arranges furniture and equipment in an orderly fashion.
• Cleans lighting fixtures, tops of windows, door frames and other high places, using a ladder when necessary.
• Performs move out cleaning.
• In Suites, vacuums, damp mops floors; cleans and sanitizes bathrooms.
• May provide optional services of wall washing, dusting, bed making, dishwashing, window cleaning and other optional services.

Food Service Duties

• Follows menu plans
• Receives lunch and supper meals from delivery person and assists with meal service
• Ensures hot meal items are kept at required serving temperature in thermo containers or chafing dishes. Re-heats menu items for breakfast service as required
• Sets up dining areas for meal service including dishes, cutlery, linens and chafing dishes
• Serves meals to Residents in dining areas per meal service instructions, inquiries regarding meal satisfaction and reports to Manager
• Maintains adequate supply of glasses, cups, dishes and cutlery in dining areas
• Ensures dining areas are clean and maintained in an orderly fashion
• Ensures tables and chairs are cleaned after each meal
• Returns dirty dishes, cups, glasses, cutlery and other serving dishes to main kitchen
• Labels and appropriately stores left over food per instructions
• Keeps all foodstuffs appropriately categorized and stored
• Practice safe food handling techniques
• Washes dishes, glasses, cups, cutlery, inserts, chafing dishes and cambros
• Washes main kitchen floors, counters and equipment using specified cleaning solutions and ensures area is clean at all times
• Tracks staff and guest meals and reports to Manager for collection
• Tracks the number of lunch and supper meals consumed and reports changes in the number of required portions to the lunch and supper supplier
• Ensures food inventory is replenished and advises Manager when food must be ordered
• Performs other related duties as assigned by the Manager, Millennium Pavilion Seniors' Lodge

Qualifications

• Minimum of Grade 10 education is required
• A friendly disposition and good interpersonal and communication skills are preferred
• Individual must be physically and mentally fit to perform the duties and responsibilities of the position
• Must be willing to work closely with seniors, and/or physically/mentally challenged individuals and within the value system of St. Michael’s Health Group

All Successful Candidates Must Have Prior To Start Date

• A current and clear Criminal Record Check with Vulnerable Sector Check that has been obtained on more than 90 calendar days prior to the hire date.
• A tuberculosis screening that has been completed no more than 12 months prior to the hire date.
• Completion of all Hepatitis B vaccines.

At St. Michael's we are committed to Diversity, Equity & Inclusion and seek qualified candidates who enrich our community with a variety of ideas, perspectives and experiences. We encourage applications from individuals with varied cultural, educational and professional backgrounds who are committed to meeting our mission of providing Care with Love and Dignity.

Why Join SMHG

Based on your collective agreement and the terms and conditions of employment, benefits may include:

• Our comprehensive benefits package
• Employee discounts
• Vacation and personal leave days
• Paid sick time
• Training and development
• Employee assistance program
• Staff education program