general store manager

Minimum Requirements

• Secondary (high) school graduation certificate

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Ensure health and safety regulations are followed
• Plan, organize, direct, control and evaluate daily operations

Computer and Technology Knowledge

• Point of sale system
• Word processing software
• Inventory control software
• Electronic mail
• Spreadsheet

Area of Work Experience

• Tourism

Work Conditions and Physical Capabilities

• Fast-paced environment
• Work under pressure
• Handling heavy loads
• Standing for extended periods
• Up to 23 kg (50 lbs)

Personal Suitability

• Energetic
• Hardworking
• Outgoing
• Time management
• Client focus
• Flexibility
• Organized
• Maturity
• Ability to multitask