General Service Technician

ZipRecruiter; Burlington; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading automotive service provider in Burlington is seeking a General Service Technician responsible for vehicle repairs and maintenance. The role involves front counter duties, effective guest communication, and sales driving. Candidates should be detail-oriented and committed to providing excellent customer service. A compensation of $16-18 per hour is offered based on experience.

Benefits

Performance based incentives

Paid vacation and holidays for Full-Time Teammates

Reimbursement for ASE Certifications

401(k) eligibility immediately upon hire

Healthcare, Vision, and Dental for Full-time teammates

Qualifications

• Ability to perform routine vehicle repairs and maintenance.
• Effective communication with guests regarding vehicle issues.
• Availability to handle front counter duties.

Responsibilities

• Perform routine vehicle repairs and maintenance in accordance with company standards.
• Communicate vehicle issues and solutions clearly to guests.
• Fulfill front counter duties for at least two days per week.

Skills

Routine vehicle repairs

Customer communication

Sales driving

Job description

Overview

Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach.

Headquartered in Rochester, New York, Monro has grown to nearly 1,300 auto repair shops and tire dealers in 32 states. Monro powers 16 brands, supporting each company’s regional strength and community connections. Under the Monro banner, we are united as a TEAM with a shared mission to bring guests the highest quality tire and auto service in the industry. Positions are available in our retail locations across brands, in field management, and in store operations at the Store Support Center in Rochester, New York.

Destination Monro - Your Career is Here!

Role

About The Role:

Compensation is $16-18 per hour based on experience.

The General Service Technician is a blended role with both front and back shop responsibilities, including at least two days per week dedicated to front counter duties. This position is responsible for performing routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications while effectively communicating vehicle issues and solutions to guests. Additionally, as a key holder and manager on duty (MOD) when needed, the General Service Technician plays a vital role in providing a superior guest experience, driving sales of automotive services and tires, and ensuring a welcoming in-store atmosphere.

Responsibilities

• Perform routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications.
• Communicate vehicle issues and solutions clearly to guests.
• Fulfill front counter duties for at least two days per week.
• Serve as a key holder and manager on duty (MOD) when needed to support operations and guest experience.
• Drive sales of automotive services and tires and maintain a welcoming in-store atmosphere.

Benefits

• Performance based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• Reimbursement for State Inspection Licenses, where applicable
• 401(k) eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full-time teammates
• Employee Access Perks
• Career Advancement Opportunities

Growth and Equal Opportunity

Growth Opportunity: At Monro we’re committed to helping our teammates grow their career through coursework, leadership development, and open opportunities. Teammates receive on-the-job training, company-sponsored certifications, and courses through Monro University to advance to the next level.

Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to status, protected veteran status, or any other characteristic protected by law.