General Sales Manager

LFL Group; Grande Prairie; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Canada is seeking a General Sales Manager to enhance their management team. This role involves maintaining high standards of customer service, conducting staff training, and driving sales performance. Ideal candidates possess strong leadership skills, a focus on customer satisfaction, and relevant experience in retail. This position offers competitive remuneration and benefits, along with opportunities for career progression.

Benefits

Flexible and comprehensive benefits package

Competitive remuneration based on experience

Opportunities for career progression

Employee discounts

Qualifications

• 2 or more years of customer service or sales experience required.
• Previous retail supervisory experience is an asset.
• Proven track record in customer service, operations, and merchandising.

Responsibilities

• Maintain excellence in store merchandising and customer service.
• Conduct hiring, scheduling, and training of the sales team.
• Achieve sales and margin targets while controlling expenses.

Skills

Business Development

Customer Relations

General Management

Revenue Growth

Product Knowledge

Sales Activities

Education

High school diploma or equivalent

Post-secondary education

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player with a strong sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic individuals with a customer-focused attitude! The combination of team spirit and a desire for career growth will ensure a rewarding experience at one of our retail locations.

Responsibilities

Reporting to the Store Manager, the General Sales Manager will have the following responsibilities:

• Maintain excellence in store merchandising and customer service
• Conduct hiring, scheduling, and training of the sales team
• Develop employees through goal setting, coaching, and performance appraisals
• Implement all sales programs
• Increase sales, closing ratio, and customer retention
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Ensure compliance with all Brick Group policies and procedures
• Engage in community involvement

Qualifications

• High school diploma or equivalent; post-secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail supervisory or senior associate experience an asset
• Proven track record in customer service, operations, and merchandising
• Excellent verbal and written communication skills
• Strong problem-solving skills
• Good time management and work ethic
• The ability to promote excellence and pride in customer service and store appearance
• Flexibility to work any shift, including evenings and weekends

Why The Brick?

• A flexible and comprehensive benefits package including health, dental, and paramedical services for you and your family
• Competitive remuneration based on experience
• Opportunities for career progression and ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase leadership talents

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment process. Please inform the hiring manager or contact us if you require accommodations at any stage.

Required Experience:

Manager

Key Skills

Business Development, Customer Relations, General Management, Revenue Growth, Product Knowledge, Account Management, CRM, Client Relationships, Internet, Sales Activities, Trade Shows, Product Line, Sales Floor, Sales Goals, Sales Process

Employment Type: Full-Time

Department / Functional Area: Retail Management

Experience: Years

Vacancy: 1