General Merchandise Team Lead

Walmart Inc.; Flin Flon; On-site; CAD 24,000 - 34,000; Full time

Job summary

Walmart Inc. in Canada is seeking a General Merchandise Associate to support department operations, greet customers, and assist with product placement and pricing. You will help coordinate daily tasks and ensure a high level of service on the sales floor.

The role involves leading briefings, reviewing schedules with leadership, and training associates. A focus on safety, teamwork, and effective communication is essential for success in this position.

Qualifications

• Strong customer service skills demonstrated in fast-paced retail settings.
• Ability to greet customers promptly and assist with product selection.
• Willingness to lead by example and support store teams.

Responsibilities

• Greet all customers in a polite, friendly manner and assist with purchases.
• Promote products and services, locate merchandise, and help customers make decisions.
• Coordinate task completion according to priorities from the General Merchandise Coach.
• Lead the daily team huddle and share updates, goals, and productivity metrics.
• Review completed schedules with People Lead and adjust as needed.
• Assign associates to cover shifts and availability tasks across the store.
• Identify training needs during tours and provide feedback to associates.
• Maintain a safe, clean environment by following company policies and safety logs.
• Complete GTA/Workday tasks and support management.
• Assist with recruiting and onboarding of new associates.

Skills

Customer service

Communication

Team leadership

Merchandising

Tools

Workday

Job description

Position Summary...Assists in the leadership of the General Merchandise areas and department processes, respond to problems and inquiries, and develop associates through teaching and training. Ensure a high level of customer service while ensuring task completion.Plans and executes department activities based on workload and operational functions and assists on the salesfloor as required.What you'll do...1. Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.2. Assists in providing direction and the co-ordination of task completion as per communicated priorities from the General Merchandise Coach and the Store Management Team. Delegate, assist and follow-up on completion of daily Customer Availability process tasks.3. Assesses the overall presentation of General Merchandise Departments and appearance, noting deficiencies for corrective action and executing merchandising display changes where required.4. Ensures strong communication with associates, leads the daily Team Huddle at the start of each shift and provide the team with updates, set goals, and track productivity. 5. Review completed schedules with People Lead. 6. Assign Associates to support with coverage and availability tasks in all areas of the store.7. Tours assigned areas with the Coach and team associates to validate and identify training opportunities. Develops associates through teaching and training and provides feedback as needed 8. Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.9. Complete GTA/Workday tasks and supports Management.10. Partner with Coach/People Lead to facilitate performance management and growth conversations for Associates. Supports recruiting and hiring new associates.The minimum rate of pay for this position starts from $21.15.Le taux horaire minimum pour ce poste débute à 21.15.ㅤMinimum Qualifications...Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.Age – 16 or olderPreferred Qualifications...Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Walmart will accommodate the disability-related needs of applicants and associates as required by law.Primary Location…200 MB-10 ALT, FLIN FLON, MB R8A 0C6, Canada report to apply for this job.Find JobsㅤImportant Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence-powered tools, including internal or third-party developed automated decision-making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice .