General Merchandise Department Manager - In Training

Real Canadian Superstore; Nanaimo; On-site; CAD 45,000 - 55,000; Full time

Benefits offered by this job

Comprehensive training

Flexibility

Competitive benefits

Job summary

Real Canadian Superstore in Canada is seeking a Department Manager in Training to develop leadership skills and deliver exceptional customer experiences while supporting a busy department.

You will partner with store leaders to understand key metrics, drive sales and profitability, coach a team, manage inventory and merchandising, and ensure a safe, welcoming store environment.

Join a company that values flexibility, training, and career progression within one of Canada’s leading retailers.

Qualifications

• High School Diploma or equivalent required.
• Some college coursework preferred.
• Flexibility to learn via a variety of mediums.
• Previous retail management experience is an asset, preferably in a departmental or specialty store setting.
• Strong leadership and interpersonal skills with the ability to motivate and develop associates.
• Excellent organizational and time management skills.
• Ability to work a flexible schedule, including nights and weekends.
• Proficiency in Microsoft Office.
• Knowledge of retail operations, including merchandising, inventory management, and customer service.
• Ability to lift and move up to 50 pounds and stand for extended periods.

Responsibilities

• Partner with store leaders to understand and contribute to achieving key business metrics, including profit and loss, customer satisfaction, execution standards, audit compliance, labour management, and productivity.
• Oversee the day-to-day operations of a designated department, ensuring operational excellence and exceptional customer service.
• Drive department sales and profitability by meeting or exceeding performance goals.
• Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.
• Create a positive and inclusive workplace by fostering colleague engagement, development, retention, and a culture of belonging.
• Ensure merchandise is accurately stocked, displayed, priced, and replenished through effective inventory management and cross-functional collaboration.
• Maintain a clean, safe, and welcoming environment for both customers and colleagues.
• Collaborate with store management and department leaders to support store-wide priorities and deliver business results.
• Partner with the store leadership team to implement people strategies that align with business objectives, company culture, and values.
• Uphold merchandising, operational, and compliance standards while driving continuous improvement across the department.

Skills

Leadership & interpersonal skills

Time management

Organization

Flexibility

Microsoft Office

Retail operations knowledge

Ability to lift 50 pounds

Education

High School Diploma or equivalent

Some college coursework preferred

Job description

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our unique position as one of the country's largest employers, coupled with our commitment to positively impact the lives of all Canadians, provides our colleagues a range of opportunities and experiences to help Canadians Live Life Well®. 
At Real Canadian Superstore, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong.

Department Manager In Training

Ready to lead with purpose? Join Real Canadian Superstore as a Department Manager in Training and build the skills to inspire teams, deliver exceptional customer experiences, and grow your career with one of Canada's leading retailers.

As a Department Manager in Training you will complete a comprehensive development program that equips you with the skills, knowledge, and experience to lead a high-performing department and deliver exceptional results for our customers, colleagues, and store.

In this role, you will learn how to

• Partner with store leaders to understand and contribute to achieving key business metrics, including profit and loss, customer satisfaction, execution standards, audit compliance, labour management, and productivity.

• Oversee the day-to-day operations of a designated department, ensuring operational excellence and exceptional customer service.

• Drive department sales and profitability by meeting or exceeding performance goals.

• Lead, coach, and develop a team of colleagues, building their skills in customer service, product knowledge, merchandising, and operational excellence.

• Create a positive and inclusive workplace by fostering colleague engagement, development, retention, and a culture of belonging.

• Ensure merchandise is accurately stocked, displayed, priced, and replenished through effective inventory management and cross-functional collaboration.

• Maintain a clean, safe, and welcoming environment for both customers and colleagues.

• Collaborate with store management and department leaders to support store-wide priorities and deliver business results.

• Partner with the store leadership team to implement people strategies that align with business objectives, company culture, and values.

• Uphold merchandising, operational, and compliance standards while driving continuous improvement across the department.

What you bring

• High school diploma or equivalent; some college coursework preferred

• Flexibility and the ability to learn via a variety of mediums

• Previous retail management experience is an asset, preferably in a departmental or specialty store setting

• Strong leadership and interpersonal skills with the ability to motivate and develop associates

• Excellent organizational and time management skills

• Ability to work a flexible schedule, including nights and weekends

• Proficiency in basic computer skills, including Microsoft Office

• Knowledge of retail operations, including merchandising, inventory management, and customer service

• Ability to lift and move up to 50 pounds and stand for extended periods of time.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

Hiring Range / Échelle salariale à l’embauche :$45,000.00 - $55,000.00 / 45.000,00$ - 55.000,00$ (per year / par an)A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L’expérience et les connaissances d’un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu’un candidat reçoit pour ce poste. Cette offre d’emploi concerne un poste vacant existant. L’entreprise utilise l’intelligence artificielle dans le but de filtrer, d’évaluer et/ou de sélectionner les candidats à ce poste.