General Merchandise Department Manager

Walmart; Sherwood Park; On-site; CAD 45,000 - 55,000; Full time

Job summary

Walmart is seeking a Department Manager to lead a team in providing exceptional customer service and to oversee salesfloor operations. This role involves maintaining merchandise, delegating tasks to associates, and ensuring a safe shopping environment for customers. Ideal for candidates with leadership skills and a passion for retail.

Qualifications

• Must be at least 16 years of age.
• Experience in customer service or retail preferred.

Responsibilities

• Provide excellent customer service by greeting and assisting all customers.
• Delegate tasks and follow-up on customer availability processes.
• Ensure a clean and hazard-free work environment.

Skills

Customer Service

Team Leadership

Communication

Delegation

Job description

Position Summary... To provide customer service by coordinating the activities of associates to complete assigned handheld terminal activities. Ensuring a zoned and stocked salesfloor and offering assistance to meet the customer’s shopping needs. This will be accomplished by maintaining and recovering merchandise all in a safe and clean environment. This Department Manager will function as a lead of a team to strategically plan and execute duties based on workload and customer traffic patterns.

What you'll do...

Job Responsibility #1 Providing excellent Customer Service by greeting all customers in a polite and friendly manner, assisting customers by promoting products/services, locating merchandise and making purchase decisions, resolving customer issues and referring concerns where appropriate.
Job Responsibility #2 Delegate, assist and follow-up on the completion of Customer Availability Process tasks - Section Work, Capping bins, Stocking picks.
Job Responsibility #3 Delegate, assist and follow-up on the completion of price changes and feature sets.
Job Responsibility #4 Delegate, assist and follow-up on modular completion in assigned area.
Job Responsibility #5 Delegate and support with coverage in required areas on the salesfloor as needed, support with recovery and zoning activities.
Job Responsibility #6 Contributes to a safe, clean and hazard free work environment through adherence to Company policy and procedures, including the completion of safety sweep logs and ensuring displays and fixtures are secure and free of debris.
Job Responsibility #7 Ensuring associate breaks are taken in accordance with coverage.
Job Responsibility #8 Training, coaching and offering feedback to associates.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Age – 16 or older Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Walmart will accommodate the disability-related needs of applicants and associates as required by law.

Primary Location…

239 Wye Rd, Sherwood Park, AB T8B 1N1, Canada Are you currently a Walmart associate? Please login to your Workday account and use the Find Jobs report to apply for this job.

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