General Merchandise Associate — Customer Experience Pro

Walmart; Kelowna; On-site; CAD 21,000 - 30,000; Full time

Job summary

Walmart Canada in Kelowna is seeking a General Merchandise Associate to deliver friendly customer service, keep the sales floor organized, and support stocking and sales activities across general merchandise. You will help customers find products, promote services, and resolve concerns to enhance the shopping experience.

This role emphasizes teamwork and flexibility, with varied shifts, ensuring a safe, clean store and a welcoming environment where associates collaborate to meet customer needs.

Qualifications

• Customer service experience in retail environments.
• Ability to assist customers with product selection and location.
• Strong communication and teamwork skills.

Responsibilities

• Deliver an Excellent Customer Experience by greeting customers and assisting with product selection and decisions.
• Sales Floor Coverage and Team Support by maintaining coverage and coordinating with colleagues.
• Merchandising, Zoning, and Recovery to keep shelves organized and displays neat.

Skills

Customer service

Retail knowledge

Communication

Job description

Walmart Canada in Kelowna is seeking a General Merchandise Associate to deliver friendly customer service, keep the sales floor organized, and support stocking and sales activities across general merchandise. You will help customers find products, promote services, and resolve concerns to enhance the shopping experience.

This role emphasizes teamwork and flexibility, with varied shifts, ensuring a safe, clean store and a welcoming environment where associates collaborate to meet customer needs.