General Manager - Yonge & St. Clair

St. Louis Bar & Grill; Vaughan; On-site; CAD 55,000 - 75,000; Full time

Job summary

Un restaurant bien établi à Vaughan est à la recherche d'un gestionnaire général passionné de l'hospitalité. Dans ce rôle clé, vous superviserez les opérations du restaurant, formerez l'équipe et assurerez une expérience client exceptionnelle. Si vous aimez diriger et souhaitez travailler dans un environnement dynamique, postulez maintenant.

Qualifications

• 3+ ans d'expérience en gestion dans un restaurant à service complet à fort volume.
• Passion pour l'hospitalité et le service clientèle.
• Expérience dans le contrôle des stocks et la planification d'événements.

Responsibilities

• Assurer l'exécution d'une hospitalité exceptionnelle.
• Gérer les coûts de main-d'œuvre et s'assurer de l'exécution des services.
• Former le personnel et établir des normes de performance.

Skills

Gestion des ressources humaines

Communication

Formation et développement

Planification d'événements

Contrôle des coûts

Leadership

Job description

General Manager at St. Louis Bar & Grill

Location: Yonge & St. Clair Location, Toronto

We are looking to hire a dynamic and outgoing leader capable of executing our St. Louis Extraordinary Hospitality to guests and team members, creating the ultimate guest experience!

About St. Louis Bar & Grill

Since opening our first location in 1992, St. Louis Bar & Grill has been dedicated to creating devilishly good times for Canadians. Our journey began with a simple mission: to serve up exceptional wings with service excellence. Today, with 80 locations across the country, we continue our commitment to creating a lively atmosphere with our famous wings, ribs, and Garlic Dill sauce, aiming to make everyone a regular!

What You’ll Do

As General Manager, you will need thorough knowledge of all restaurant operations including Human Resource Management, Financial Reporting, BOH and FOH Management. Most importantly, we seek a team leader who prioritizes People First! attitude, coaching and developing teammates accordingly.

What You Bring

• 3+ years management experience in a high-volume, fast-paced full-service restaurant.
• Passion and energy for hospitality, hosting your team and guests!
• Strong communication skills and ability to build respectful relationships with a diverse team.
• A love for training and skill development in others.
• Experience in event and party planning, with the ability to create and execute sales-building activities.
• Experience in ordering and inventory control.
• Ability to manage scheduling, performance reviews, and team-building exercises while elevating service quality.
• Proven leadership experience.
• An attitude that exudes enjoyment within an active atmosphere.
• Working knowledge of human resources principles and some financial literacy.

In This Role, You Will

• Set and exemplify Extraordinary Hospitality!
• Ensure staff punctuality and proper uniform compliance.
• Lead pre-shift meetings to set performance standards.
• Oversee service execution, ensuring timely delivery of quality food and exceptional guest experience.
• Manage labor costs within optimal ranges.
• Greet guests and ensure exceeding expectations through table touches.
• Maintain cleanliness across all restaurant areas.
• Drive excitement and sales for promotions and limited-time offers.
• Manage POS operations, discounts, and voids appropriately.
• Handle guest feedback proactively and follow-up as needed.
• Support and execute national promotions effectively.
• Count inventory accurately per procedures.

St. Louis Bar & Grill values an inclusive culture and diverse colleagues. We are an equal opportunity employer. If you require accommodations during our recruitment process or the job posting in an alternative format, please inform us.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.