General Manager- Westgate Centre

Old Navy; Grande Prairie; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead a retail store team. This role involves driving profitable sales growth, managing operations, and fostering an inclusive environment. You will be responsible for coaching your team to deliver exceptional customer experiences while achieving key performance metrics. If you thrive in a fast-paced environment and have a passion for retail, this opportunity offers a chance to make a significant impact in a fun and engaging workplace. Join a company that values community involvement and employee development, and enjoy a competitive benefits package that supports your career growth.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off

Company match for donations

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Maternity/Parental Top Up

Qualifications

• 3-5 years of retail experience leading teams.
• Ability to communicate effectively with customers and employees.

Responsibilities

• Drive profitable sales through effective team management.
• Analyze results and make decisions to improve performance.
• Implement action plans to maximize productivity.

Skills

Retail Management

Customer Service

Team Leadership

Time Management

Communication

Sales Forecasting

Budget Management

Problem Solving

Education

College degree or equivalent experience

Job description

1 week ago Be among the first 25 applicants

Direct message the job poster from Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About the Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

1. Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators.
2. Drive profitable sales through forecasting and scheduling.
3. Manages store budget for daily operations in support of the P&L.
4. Builds highly productive teams through sourcing, selecting and developing people.
5. Accountable for team performance through coaching and feedback.
6. Teaches and trains to build capabilities.
7. Leads the implementation and execution of all Standard Operating Procedures and initiatives.
8. Creates an inclusive environment.
9. Implements action plans to maximize efficiencies and productivity.
10. Represents the brand and understands the competitors.
11. Promotes community involvement.
12. Leverages OMNI to deliver a frictionless customer experience.
13. Ensures all compliance standards are met.

Who You Are

1. 3-5 years of retail experience leading others.
2. College degree or equivalent experience preferred.
3. Demonstrated ability to deliver results.
4. Ability to effectively communicate with customers and employees.
5. Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
6. Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays.
7. Ability to travel as required.
8. Established time management skills.
9. Strong planning and prioritization skills.

Benefits at Old Navy

1. Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.
2. Competitive Paid Time Off plans.
3. Company match for donations and volunteer time.
4. Registered Retirement Savings Plan.
5. Employee stock purchase plan.
6. Medical, dental, vision and life insurance.
7. Maternity/Parental Top Up.

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales, Customer Service, and Management

Industries

Retail, Retail Luxury Goods and Jewelry, and Retail Apparel and Fashion