General Manager, Transwestern Truck Centres

AB Volvo; Calgary; Hybrid; CAD 180,000 - 240,000; Full time

Job summary

Volvo Group in Calgary seeks a senior leader to drive the retail network performance for Mack Trucks and related brands in North America. You will translate sales strategies, lead a high-performing team and oversee P&L with a focus on profitability and customer satisfaction.

The role requires 10+ years of senior leadership in retail/commercial vehicle environments, strong people leadership, and a global mindset.

Qualifications

• Hold a university degree and/or equivalent qualification (preferable in Business Management).
• Demonstrate Volvo leadership competencies.
• Has a minimum 10 years of senior line management experience.
• Experience from managing joint non-customer facing activities.
• Good understanding of the retail business and environment in commercial vehicles.
• Able to demonstrate a clear vision, global mindset and successful people leadership.
• Past experience in Commercial Sales, Aftermarket, or Retail Development.

Responsibilities

• Translate Sales Area Business Strategies to adjust key focus areas for local markets requirements.
• Establish and implement KPIs to monitor performance and provide reporting analysis.
• Maintains reporting systems as required by Volvo AB.
• Ensure the market is properly resourced and capable to meet business needs.
• Hold responsibility for the P&L, including balance sheet responsibility and timely financial reporting.
• Drive actions to improve customer satisfaction.
• Lead and develop the department to drive profitability.
• Develop merchandising strategies and assist in advertising programs with global brands.
• Partner with lending institutions and manufacturer personnel.
• Provide inclusive leadership aligned with Volvo values.

Skills

Leadership experience

Strategic thinking

Financial acumen

Retail/market knowledge

People development

Change management

Communication skills

Leadership competencies

Education

University degree in Business Management

Job description

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Location: Calgary, AB, CA, T2C 4S6

Position Type: Professional

Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport and infrastructure solutions for the future. If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.

The purpose is to lead the execution of the business strategy and to drive the performance of the retail network in your market for Mack Trucks, Inc. This role is responsible for the management of total brand portfolio to optimize the product offerings and services to our customer base to deliver customer satisfaction, sustainable profitability, and growth.

Core Responsibilities:

• Translate Sales Area Business Strategies to adjust key focus areas for local markets requirements. Develop clear actions plans and tools to support an effective and efficient function.
• Establish and implement KPI’s to monitor performance and provide reporting analysis upon request.
• Maintains reporting systems as required by Volvo AB.
• Ensure that the market is properly resourced in all aspects and that it has the capacity, commitment and competence to achieve today and future business needs.
• Hold responsibility for the P&L in the market, including balance sheet responsibility and securing on time & accurate financial reporting is in place to adhere to policies and procedures as established by finance.
• Actively develop and drive actions to improve customer satisfaction.
• Manage and develop own department and use resources efficiently through a leadership driven by Volvo values. Motivating, developing and encouraging excellent performance to drive profitability.
• Develops merchandising strategies and assists in creating effective, cost-efficient advertising programs in coordination with global brands.
• Develops and partners with lending institutions and manufacturer personnel.
• Be an inclusive and inspiring leader and act as a role model. To provide effective leadership, coordination and general direction in accordance with The Volvo Way and promote the Company’s Mission, and Vision.

Who are you?

Minimum Education and Experience:

• Hold a university degree and/or equivalent qualification (preferable in Business Management).
• Formal training in leadership, communication and people skills would be valuable.
• Demonstrate a high level of competence in each of the Volvo Leadership competencies.
• Has a minimum 10 years of senior line management experience.
• Experience from managing joint non-customer facing activities.
• Good understanding of the retail business and environment and within the area of commercial vehicles.
• Able to demonstrate a clear vision, global mind set and successful people and culture leadership.
• Past experience in either Commercial Sales, Aftermarket, or Retail Development
• Change Facilitation
• Coaching
• Delegation
• Directing
• Empowering
• Fostering Diversity
• People Development

This position not eligible for relocation.

Who we are and what we believe in

We are committed to shaping the future landscape of efficient, safe, and sustainable transport solutions. Fulfilling our mission creates countless career opportunities for talents across the group’s leading brands and entities.

Applying to this job offers you the opportunity to join Volvo Group. Every day, you will be working with some of the sharpest and most creative brains in our field to be able to leave our society in better shape for the next generation. We are passionate about what we do, and we thrive on teamwork. We are almost 100,000 people united around the world by a culture of care, inclusiveness, and empowerment.

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done.

Volvo Trucks, founded in Sweden in the late 1920s, is a brand centered around innovating for people – to make life easier, better, and safer. We are determined to lead the way towards a sustainable transport industry, in which we are equally determined for our customers to be successful and stay in the forefront.

By joining our North American Group Truck brands (Volvo & Mack), you will be part of a global and diverse team, where we work with passion, we trust each other, and we embrace change to stay ahead. By working together, we can provide innovative solutions that add value over time and help us create the world we want to live in.

Job Category: Organizational Development

Every day, Volvo Group products and services ensure that people have food on the table, children arrive safely at school and roads and buildings can be constructed. Looking ahead,we are committed to driving the transition to sustainable and safe transport, mobility and infrastructure solutions toward a net-zero society.

Joining Volvo Group, you will work with some of the world’s most iconic brands and be part of a global and leading industrial company that is harnessing automated driving, electromobility and connectivity.

Our people are passionate about what they do, they aim for high performance and thrive on teamwork and learning. Everyday life at Volvo is defined by a climate of support, care and mutual respect.

If you aspire to grow and make an impact, join us on our journey to create a better and more resilient society for the coming generations.