General Manager - Takhini Hot Springs, YT

Hilton Garden Inn Little Rock Downtown, Little...; Whitehorse; On-site; CAD 155,000 - 165,000; Full time

Job summary

A leading hospitality management company is looking for a General Manager for Takhini Hot Springs Resort in Whitehorse, YT. The role involves overseeing operations, ensuring guest and employee satisfaction, managing budgets, and leading the property team. Ideal candidates should have over 5 years of hotel leadership experience with recognized brands. Competitive salary and benefits offered.

Benefits

Salary Range $155,000 to $165,000

Quarterly Bonus

Health, vision, and dental insurance

RSP with company match

Cell phone allowance

Vacation and Sick Pay

Paid Holidays

Discount programs for shopping and travel

Qualifications

• 5+ years of experience in hotel leadership at a resort-level property.
• Impeccable results in brands like Marriott, Hyatt, IHG, Hilton.
• Ability to manage P&L, budget creation, and cost controls necessary.

Responsibilities

• Lead all operations including guest and employee satisfaction.
• Implement brand service strategy to meet guest expectations.
• Manage the leadership team and ensure strategy execution.

Skills

Hotel leadership experience

Financial acumen

Guest service excellence

Team leadership

Communication skills

Tools

M3

ADP

One Yield

Job description

Overview

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the Takhini Hot Springs Resort in Whitehorse, YT.

Your expertise shapes us:

The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following:

• Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
• Holding the property leadership team accountable for strategy execution.
• Guiding professional development of the property leadership team and all team members.
• Ensuring sales engines are leveraged.
• Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Being active in the local community to build strong relationships with local officials, businesses, and customers.

You Are:

• A highly experienced General Manager with 5+ years of hotel leadership in a Resort style, full service-level property.
• Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
• Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
• Working knowledge of M3, ADP, and One Yield.

• Well organized, detail-oriented, and able to work independently.
• Display initiative, perseverance, and analytical skills.
• Able to deliver exceptional guest service and employee satisfaction.
• Team player, professional, and lead with integrity
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

• Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

We are:

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests\' expectations and make a distinct difference in people\'s lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

Vision & Mission - Hotel Equities Atlanta Georgia

What we can offer you:

• Salary Range $155,000 to $165,000
• Quarterly Bonus
• Health, vision, and dental insurance
• RSP with company match
• Cell phone allowance
• Vacation and Sick Pay
• Paid Holidays
• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform