General Manager - Takhini Hot Springs, Whitehorse, YT

Takhini Hot Springs, Whitehorse, YT; Whitehorse; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead the Takhini Hot Springs Resort in Whitehorse, YT. This exciting role involves spearheading the opening of a unique destination, overseeing operations, and ensuring exceptional guest experiences. The ideal candidate will have a strong background in hotel management, particularly with recognized brands, and a passion for building teams and enhancing operational success. Join a forward-thinking company that values integrity and empowers its staff to exceed expectations while making a positive impact in the community.

Benefits

Health and Dental Insurance

Quarterly Bonus

Paid Holidays

Vacation and Sick Pay

Discount Programs for Shopping and Travel

Career Growth Support

Qualifications

• 2+ years of hotel leadership in a full-service property.
• Strong financial skills including P&L review and budget creation.

Responsibilities

• Lead the overall operations and guest satisfaction of the resort.
• Develop and implement brand service strategies to increase market share.

Skills

Hotel Leadership Experience

Operational Planning

Financial Acumen

Guest Service Excellence

Team Development

Analytical Skills

Communication Skills

Education

Bachelor's Degree in Hospitality Management

Relevant Certifications

Tools

M3

ADP

One Yield

Job description

Hotel Equities, multi-award-winning hotel development, and hospitality management company, is currently searching for a remarkable General Manager for the Takhini Hot Springs Resort in Whitehorse, YT.

We are seeking an exceptional leader to spearhead the opening and long-term success of an extraordinary hot springs resort, set to open in September 2025 . This is a rare opportunity for a dynamic, experienced operator to build a team from the ground up and lead the development of a unique destination that will include condos, cabins, and a full-service restaurant .

As we look toward the future, this resort is poised for continued growth , with plans to add an upscale hotel component as part of its next phase of development.

The ideal candidate will bring :

• Resort leadership experience , with a strong operational background.
• Branded hotel experience with recognized names such as Marriott, Hilton, or IHG .
• Pre-opening experience , including team recruitment, operational planning, and successful openings, is a definite asset.

The General Manager is the primary strategic business leader of the property with responsibility for all aspects of the operations, including guest and employee satisfaction, human resources, financial performance, sales, and revenue generation. Other responsibilities may include but are not limited to the following :

• Ensuring implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations and increasing profit and market share.
• Holding the property leadership team accountable for strategy execution.
• Guiding professional development of the property leadership team and all team members.
• Ensuring sales engines are leveraged.
• Building owner loyalty through proactive communication, setting and managing expectations, and delivering solid business results.
• Being active in the local community to build strong relationships with local officials, businesses, and customers.

You Are :

• A highly experienced General Manager with 2+ years of hotel leadership in a full service-level property.
• Impeccable results in a Marriott, Hyatt, IHG, Hilton, or similar brand.
• Strong financial acumen including P&L review, Budget creation, and cost controls. Ability to develop leaders into these skills.
• Working knowledge of M3, ADP, and One Yield.
• Well organized, detail-oriented, and able to work independently.
• Display initiative, perseverance, and analytical skills.
• Able to deliver exceptional guest service and employee satisfaction.
• Team player, professional, and lead with integrity
• Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
• Engaged, authentic, and prepared to prospect, sell, and maintain accounts to positively impact revenues for a "best in class" hotel!

We are :

Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.

At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and are ignored. They define who we are and how we conduct ourselves with investors, guests, and one another.

What we can offer you :

• Salary based on experience
• Quarterly Bonus
• Health and dental insurance
• Vacation and Sick Pay
• Paid Holidays
• Discount programs for shopping, travel, tickets and more.
• Access to our Talent team to help you reach your career growth goals.

Please note that this job description is not an exclusive or exhaustive list of all functions that a General Manager may be asked to perform