General Manager - Sunridge Mall

Old Navy; Calgary; On-site; CAD 73,000 - 84,000; Full time

Job summary

A popular retail brand in Calgary seeks an experienced General Manager to lead store operations. The role focuses on driving profitable sales growth, ensuring customer satisfaction, and developing a high-performing team. Candidates should have 3-5 years of retail leadership experience and a strong ability to communicate and motivate others. This full-time position offers competitive salary and various employee benefits.

Benefits

50% discount on regular-priced merchandise

Competitive Paid Time Off plans

Registered Retirement Savings Plan

Employee stock purchase plan

Medical, dental, vision and life insurance

Virtual health care 24/7

Qualifications

• 3-5 years of retail experience leading others.
• Ability to communicate effectively with customers and employees.
• Strong planning and prioritization skills.

Responsibilities

• Analyze results to drive key performance indicators.
• Manage store budget for daily operations.
• Lead the implementation of Standard Operating Procedures.

Skills

Retail leadership

Customer service excellence

Team development

Business acumen

Effective communication

Education

College degree or equivalent experience

Job description

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we’re family.

About The Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store to include, Customer Operations, Merchandising, Product Operations, and talent development. As the General Manager, you will teach and coach behaviors to your store team that delivers a best in class customer experience.

What You'll Do

• Analyzes results, identifies opportunities and makes decisions in collaboration with the leadership team to drive key performance indicators
• Drive profitable sales through forecasting and scheduling
• Manages store budget for daily operations in support of the P&L
• Builds highly productive teams through sourcing, selecting and developing people
• Accountable for team performance through coaching and feedback.
• Teaches and trains to build capabilities.
• Leads the implementation and execution of all Standard Operating Procedures and initiatives
• Creates an inclusive environment
• Implements action plans to maximize efficiencies and productivity
• Performs Service Leader duties
• Represents the brand and understands the competitors
• Promotes community involvement
• Leverages OMNI to deliver a frictionless customer experience
• Ensures all compliance standards are met

Who You Are

3-5 years of retail experience leading others

College degree or equivalent experience preferred

Demonstrated ability to deliver results

Ability to effectively communicate with customers and employees

College degree preferred

Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift / carry up to 30 lbs.

Ability to work a flexible schedule, including travel, to meet the needs of the business including nights, weekends, holidays

Ability to travel as required

Business Acumen skills

Established time management skills

Strong planning and prioritization skills

Benefits at Old Navy

Merchandise discount for our brands : 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy and Athleta, 30% off at Outlet, and 10% off markdowns at Gap, Banana Republic and Outlet.

Competitive Paid Time Off plans.

Company match for donations and volunteer time

Registered Retirement Savings Plan

Employee stock purchase plan.

Medical, dental, vision and life insurance.

Virtual health care 24 / 7

Maternity / Parental Top Up.

See more of the benefits we offer.

For eligible employees

Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Seniority level

Seniority level

Executive

Employment type

Employment type

Full-time

Job function

Job function

Management

Industries

Retail and Retail Apparel and Fashion

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