General Manager, Retail Food

COMPASS GROUP CANADA; Newmarket; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in food and support services is looking for a General Manager in Newmarket. In this role, you will oversee operations, manage client relationships, and ensure high-quality service. This position requires significant experience in food service management, strong financial skills, and the ability to lead and develop staff effectively.

Qualifications

• Minimum 5 years of foodservice or related management experience.
• Strong experience with labour relations issues.
• Experience working with branded concepts (e.g., Tim Hortons).

Responsibilities

• Manage all aspects of operation, including budgeting and financial management.
• Ensure customer satisfaction and compliance with quality assurance.
• Menu planning and staff management.

Skills

Client relationship management

Financial management

Staff management

Catering experience

Communication skills

Organizational skills

Education

Post-secondary education

Advanced Food Service Training (AFST)

Level 1 and 2 Health and Safety Certification

Tools

MS Word

Excel

Job description

You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees.

You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues, remote camps and military installations and more. We’re in all major cities, at remote work sites and everywhere in between – doing business in Canada and 50+ other countries where you can learn and grow. Join us now and point your career forward!

Imagine a place where people work as one to create an experience that inspires many. Join us and know that you make it possible for friends, families, and co-workers to come together. No matter why they gather, we’re here to serve. Because of what we do, people share so much more than a meal. And that’s why this is so much more than a job.

Why work with Eurest Dining? We are a member of Compass Group Canada, the leading food and support Services Company. We provide diverse, innovative dining services to corporate headquarter locations, law firms, manufacturing facilities, distribution centres and call centres. Join our commitment to providing exceptional food service to the best of business and industry.

Location: Newmarket, ON

Job Summary

The General Manager is responsible for all aspects of the operation including: budgeting, financial management and weekly analysis, implementation and ongoing success of retail and marketing programs, catering services, and branded concepts. The General Manager must be prepared to work week days and sometimes evenings and weekends

Now, if you were to come on board as one of our General Managers, we’d ask you to do the following for us:

• Manage client relations
• Ensure customer satisfaction.
• Manage staff
• Menu planning and merchandising
• Ensure compliance with strict quality assurance, health, safety and environmental programs

Think you have what it takes to be one of our General Managers? We’re committed to hiring the best talent for the role. Here’s how we’ll know you’ll be successful in the role

• Post-secondary education with at least 5 years of foodservice or related management experience in an equivalent, branded retail food service environment; multi-unit management experience is a must.
• Advanced Food Service Training (AFST) plus Level 1 and 2 Health and Safety Certification training (or willing to complete within 90 days of hire).
• Strong experience dealing with labour relations issues.
• Proven financial management skills, including ability to control product and labour costs on a weekly basis.
• Strong catering experience, including demonstrated experience hosting large events.
• Experience working with branded concepts i.e. Tim Hortons, Pizza Pizza, etc.
• Strong management and organizational skills, capable of motivating, leading and developing associates.
• Excellent client relationship and communication skills.
• Knowledge of MS Word and Excel
• Knowledge of any POS System is an asset

Compass Group Canada is committed to nurturing a diverse workforce representative of the communities within which we operate. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.

For accommodation requests during the hiring process, please contact [e-mail] for further information.