General Manager, Paramedic and Seniors Services

York Region (The Regional Municipality of York); Sharon; On-site; CAD 100,000 - 150,000; Full time

Job summary

York Region is seeking a General Manager to lead Paramedic and Seniors Services, overseeing operations and strategic planning. This senior role requires a strong background in health administration and a commitment to enhancing community health services. The position offers a progressive work environment and competitive benefits.

Benefits

Defined Benefit Pension Program

Comprehensive employer-paid benefits plan

Employer of Choice recognition

Inclusive and diverse workplace

Qualifications

• Minimum 10 years of experience in healthcare sector.
• 3 years of senior managerial experience.
• Knowledge of legislation and regulations in health services.

Responsibilities

• Provides strategic leadership for Paramedic and Seniors Services.
• Oversees budgeting processes and business planning.
• Develops and maintains emergency planning and legislative compliance.

Skills

Strategic planning

Change management

Financial management

Human resource management

Education

University Degree in Health Administration or related field

Job description

General Manager, Paramedic and Seniors Services

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General Manager, Paramedic and Seniors Services

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ABOUT US

Almost 1.2 million residents call York Region home, making it one of the largest regions in Canada – and the fastest growing with a population that’s expected to grow to more than 2 million by 2041. Our geography, which is comprised of about 1,800 square kilometers over nine different municipalities, is as beautiful, interesting and diverse as our people. Local government is organized in a two-tier structure and we work together with our local municipalities to provide residents and businesses access to a broad selection of services and resources.

WHAT WE OFFER

Consistently named one of Canada’s Best Employers by Forbes, we offer a collaborative, progressive workplace that takes pride in our organizational culture and is committed to living The 13+ Factors of Psychological Health and Safety in the Workplace – aligned with our vision to create strong, caring and safe communities both within and outside our walls.

• Defined Benefit Pension Program - With the Ontario Municipality Employees Retirement System (OMERS) defined benefit pension plan, you can confidently retire knowing that you will have income for life. Eligibility from date of hire as a full-time employee and includes employer-matched contributions.
• Employer of Choice - Recognized as the highest-ranking government employer in Canada and fourth overall among 300 organizations.
• Benefits and Wellness - Employees and their loved ones have access to a comprehensive employer-paid benefits plan that includes extended health, dental and life insurance, access to a 24/7 Employee and Family Assistance Program and corporate discounts and purchase plans for day-to-day products and services.
• Inclusive and Diverse Workforce - We’re committed to fostering an environment that celebrates all dimensions of diversity and ensures everyone can develop to their full potential, participate freely in society and live with respect, dignity and freedom from discrimination. Our robust Inclusion, Diversity, Equity and Accessibility program continues to grow, and has been recognized by the United Nations and many other organizations for our leadership.

ABOUT THE ROLE

Reporting to the Commissioner, Community and Health Services, this position is responsible for providing progressive leadership and oversight to the delivery of Paramedic Services and Seniors Services including Long-Term Care. The role collaborates with the department’s leadership team and key internal and external partners to build partnerships and achieve results that enhance the quality of life for residents and communities while meeting the organization’s short- and long-term objectives; ensuring that programs and services respond to the strategic priorities, objectives, and initiatives of the Region.

WHAT YOU'LL BE DOING

• Provides strategic leadership and oversight for comprehensive business planning, policy development, and evaluation of the Paramedic and Seniors Services, including Long Term Care, ensuring alignment and integration with Department and Branch objectives and maintaining high standards and practices.
• Accountable for all aspects of the Branch’s business planning and budgeting processes, including multi-year strategic plans, master plans, and both operating and capital budgets, ensuring that all recommendations meet operational quality standards and demonstrate optimum cost-benefit relationships.
• Assesses federal and provincial program opportunities to maximize the leverage of Regional and provincial funds and seeks innovative ways to enhance the effectiveness of the Branch’s services and operations.
• Fosters effective partnerships and represents the organization to members of Council, the Ministry of Health, Ministry of Long Term Care, Ontario Health, Ontario Health atHome, Ontario Health Teams, community agencies, hospitals, and other healthcare providers to address and respond to concerns and requirements.
• Develops, implements, and maintains an integrated emergency planning program, and establishes critical and cooperative linkages with all emergency services, local municipalities, and provincial agencies, and plays a direct role in the Regional and Department’s Emergency Response Plan.
• Provides leadership to ensure the effective delivery of paramedic services, operation of long-term care and seniors programs through collaborative relationships with the Ontario Heath, Ontario Health atHome, Ontario Health Teams, Ministry of Health and Ministry of Long Term Care.
• Provides oversight of Paramedic and Seniors Services ensuring legislative compliance.
• Provides strategic advice to the Commissioner, and Committee of Management through Regional Council, ensuring the Region’s compliance with legislation through approved policies.
• Develops and articulates policy and administrative direction, recommending approaches to emerging issues and trends affecting administration, service delivery, and the attainment of strategic and operational objectives.
• Delivers on the Council-approved Paramedic Services Master Plan and Plan for Seniors.
• Contributes to the advancement of the delivery of paramedics and seniors services and fosters innovation through participation in health sector collaborations nationally and internationally, while monitoring industry best practices.

WHAT WE'RE LOOKING FOR

• Successful completion of a University Degree in Health Administration, Health Services Management, Business or Public Administration, or related field, or approved equivalent combination of education and experience.
• Minimum of ten (10) years progressively responsible experience, preferably in the health care sector, with a minimum of three (3) years’ of direct senior managerial experience that includes community program and capital project development, strategic program management, financial, budget administration and human resource management.
• Experience in community and political engagement, and working with local municipal, provincial and federal Ministries and staff.
• As a condition of employment, candidates will be required to provide a satisfactory Police Vulnerable Sector Check (PVSC), tuberculosis screening and proof of immunization in accordance with the Long-Term Care Homes Act (O.Reg.79/10).
• Knowledge and demonstrated ability in strategic planning, change management design, business planning, human resource management, customer service, results achievement, process and implementation strategies to optimize both quality and cost-effectiveness of services.
• Demonstrated knowledge of applicable legislation, regulations and guidelines, municipal and Regional government organization and structure, industry standards, issues and communities served.
  
  

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management

• Industries

  Government Administration

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