General Manager- Opus Vancouver

Onni Group of Companies; Vancouver; On-site; CAD 140,000 - 161,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead a boutique hotel in Vancouver. This role offers the opportunity to shape the guest experience and drive financial performance in a vibrant, creative environment. As the face of the hotel, you will oversee operations across all departments, ensuring top-notch service and brand consistency. With a focus on leadership and community engagement, this position is perfect for someone passionate about hospitality and eager to make a significant impact in a beloved local establishment. Join a supportive team and help shape the future of this iconic hotel.

Benefits

Competitive Compensation

Performance-Based Bonus

Comprehensive Health Benefits

Dynamic Workplace

Inclusive Culture

Qualifications

• 5+ years in leadership roles within boutique or luxury hotels.
• Strong understanding of guest experience standards.
• Experience in food and beverage operations management.

Responsibilities

• Lead all departments to ensure financial success and high service standards.
• Cultivate a guest-centric culture focused on creativity and excellence.
• Oversee daily operations and compliance with health and safety standards.

Skills

Leadership

Financial Acumen

Guest Experience Management

Communication Skills

Team Development

Education

Bachelor's Degree in Hospitality Management

Tools

PMS (Property Management System)

POS (Point of Sale)

CRM (Customer Relationship Management)

Channel Management Systems

Job description

Job Description

ABOUT OPUS VANCOUVER

Set in the heart of Vancouver’s cosmopolitan Yaletown neighborhood—OPUS Vancouver is an independently-owned boutique lifestyle hotel offering unparalleled experiences that are always personalized for each stay. Choose from 96 spacious rooms and suites, with vibrant colour palettes and sophisticated amenities, and revel in on-site dining, with house-made pizza, pasta and casual Italian at Capo and delectable cocktails at The Spritz.

THE ROLE

We are seeking an entrepreneurial minded, hands-on General Manager to lead OPUS Vancouver into its next chapter. As the face of the property and the heart of its operations, you will be responsible for driving performance across all departments, ensuring financial success, and delivering a personalized guest experience that makes every guest feel at home in Yaletown. This is a rare opportunity to lead one of Vancouver’s most beloved boutique hotels and shape its ongoing legacy in the hospitality industry.

Key Responsibilities

• Provide strategic leadership to all departments including Rooms, Food & Beverage, Sales, Marketing, and Finance.
• Cultivate a high-performing, guest-centric culture rooted in creativity, accountability, and excellence.
• Oversee daily operations, ensuring the highest level of service, cleanliness, and brand consistency.
• Lead financial planning, forecasting, and budget management to achieve revenue and profitability targets.
• Build strong relationships with ownership, industry partners, and the Yaletown community.
• Act as brand ambassador, ensuring OPUS remains top-of-mind in local and international markets.
• Attract, retain, and develop top talent through thoughtful leadership and a people-first approach.
• Ensure compliance with all regulatory, health & safety, and company standards.
  
  

Knowledge, Skills & Abilities

The ideal candidate brings a passion for delivering a personalized level of service, experience in both front and back of house hotel operations and a proven ability to lead high-performing teams in a dynamic, guest-focused environment. You possess strong financial acumen, including experience with budgeting, forecasting, and P&L management, alongside a sharp eye for identifying revenue opportunities and driving profitability. You’re a confident communicator, both written and verbal, with the ability to inspire, motivate, and build trust across all levels of the organization. A hands-on leader with a passion for design-forward, experience-driven hospitality, you are comfortable making data-informed decisions while remaining agile and intuitive. Your working knowledge of hospitality systems (PMS, POS, CRM, channel management) and your commitment to service excellence set you apart. Most importantly, you bring energy, creativity, and a genuine love for the hospitality industry, the city, and your team.

Qualifications

• Minimum 5 years of progressive leadership experience in boutique or luxury hotel environments.
• Proven track record of driving revenue growth and managing P&L.
• Exceptional leadership, communication, and interpersonal skills.
• Deep understanding of guest experience standards and the independent hotel landscape.
• Strong knowledge of Vancouver’s hospitality market an asset.
• A natural storyteller and host, with a passion for design, culture, and community.
• Experience in managing food and beverage operations and working with ownership stakeholders preferred.
  
  

What We Offer

• A leadership role at one of Canada’s most iconic boutique hotels.
• Competitive compensation starting from $140,000 per year and a performance-based bonus structure.
• Comprehensive health and wellness benefits.
• A dynamic, inclusive workplace with a supportive and engaged ownership group.
• The opportunity to shape a brand that dares to be different.
  
  

TO APPLY

Please send your resume and a brief cover letter outlining your leadership philosophy and what makes you the perfect fit for OPUS Vancouver to Nicholas Gandossi, Director of Hospitality, [e-mail]

Salary Range

Estimated Starting $140,000

About The Company

Onni

For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

How To Apply

Please apply through the link on the job posting and attach your resume and any other required documents.

We thank all applicants for your interest in the Onni Group. Note that only those applicants under consideration will be contacted.