General Manager of Restaurants (Full-Time) - Eataly Yorkville

Eataly; Canada; On-site; CAD 90,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Referral bonus program

Job summary

Eataly Canada is seeking a General Manager of Restaurants to oversee front-of-house operations across multiple venues in a high-volume environment. You will lead restaurant managers, drive profitability, and ensure world-class guest experiences in line with company values.

The role requires extensive FOH leadership, strong communication and problem-solving skills, and a background in Italian cuisine. On-site, Ontario-based, with competitive compensation and benefits.

Qualifications

• 6+ years of front of house management experience in a high-volume, fast-paced restaurant.
• Exceptional communication, leadership, motivational and team-building skills.
• Demonstrated problem-solving, organizational, analytical and business management skills.
• Advanced proficiency in Microsoft Office.
• Experience with Italian cuisine and wine highly preferred.
• Must hold a valid Smart Serve.
• Bachelor’s Degree is considered an asset.

Responsibilities

• Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
• Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Skills

Front of house management

Leadership

Communication

Problem solving

Analytical thinking

Education

Bachelor’s Degree asset

Tools

Microsoft Office

Job description

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• EAT authentic Italian food at our restaurants, cafés and to-go counters
• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Job Description

Each Eataly location has multiple full-service, sit-down restaurants featuring authentic Italian dishes made with the highest quality, seasonal ingredients. Meat dishes, seafood dishes, pasta, pizza, street food – you can find it all in our various restaurants!

The General Manager of Restaurants directs the front of house operations of all restaurants at an Eataly, working with the front of house and back of house teams. Reports to the Director of Store Operations and oversees the Restaurant Assistant General Manager and the team of Restaurant Floor Managers.

• Organizes and directs a store’s restaurant operations to maximize profitability while upholding the company’s mission, values, policies, quality and guest experience standards
• Sets departmental goals and leads a team of managers, working closely with each to understand operational needs, provide training and motivation, and encourage interdepartmental collaboration
• Prepares weekly updates on restaurants, and collaborates closely with corporate and senior leaders to plan activities and achieve goals
• Assists with employee hiring, assignment, training, payroll, scheduling, evaluations and terminations
• Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure they adhere to specifications
• Documents, investigates and resolves employee and guest incidents
• Performs other duties as required or assigned

Qualifications

• 6+ years of front of house management experience in a high-volume, fast-paced restaurant
• Exceptional communication, leadership, motivational and team-building skills
• Demonstrated problem-solving, organizational, analytical and business management skills
• Advanced proficiency in Microsoft Office
• Experience with Italian cuisine and wine highly preferred
• Must hold a valid Smart Serve
• Bachelor’s Degree is considered an asset

Job Requirements

• Availability to work onsite with a flexible schedule including evenings, weekends, and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Availability to travel up to 10% of the time

Compensation

• Compensation for this role is CAD $90,000-$100,000 annually
• This position has been posted to fill a current vacancy

Additional Information

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.