General Manager - North

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Canada West Land Services Ltd
Fort St. John
CAD 60,000 - 90,000
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Yesterday
Job description

At Canada West Land (CWL), we believe in a collaborative, team-oriented approach to land management and community engagement. Are you passionate about making a difference in this field? Join CWL, a leader in providing innovative and reliable land solutions across Western Canada. With over 45 years of industry experience, we are dedicated to fostering authentic relationships and delivering exceptional results. We prioritize outstanding client service and the power of teamwork. Be part of a team that values growth, collaboration, and making a lasting impact.

About Us :

Canada West Land is an experienced, culture-driven land broker providing quality solutions. Building meaningful relationships is at the forefront of our organization, and we demonstrate this through our actions. We strive to encourage, develop, and support our people so that they can grow and succeed, both as individuals and teammates. Our decades of success wouldn't be possible without our teammates, who are our biggest asset.

Accountabilities

As a key member of the Canada West Land leadership team this position will be responsible for a variety of tasks that are essential to our operations. Accountabilities will include :

Lead

  • Mentor and coach teammates to promote development and high performance through tangible goal setting
  • Continuously improve skills and knowledge through ongoing learning

Manage

  • Oversee daily logistics and tasks with clear, achievable direction for all direct and indirect reports
  • Coach, consult, and mentor teammates on correct CWL procedures and policies and industry best practices

Accountable

  • Provide constructive feedback and self-awareness tools to drive development and high performance
  • Build trusting relationship across the team including all shareholders

Team Experience

Will collaborate with HR and other business partners to cultivate a positive team experience at CWL by :

  • Maintaining a high standard of team recruitment and ongoing development of teammates
  • Ensuring a positive, integrative, and successful onboarding experience
  • Creating a positive work environment to boost engagement, productivity, and inclusivity
  • Managing all aspects of performance management through constructive coaching and mentorship

Client Relationships

  • Maintain proactive communication with clients
  • Ensure all client communication aligns with CWL core values and reflects a unified team approach to work
  • Manage invoicing and budget for clients
  • Develop and maintain close relationships with client's teams, senior managers, and key stakeholders
  • Identify and promote areas for additional and ongoing services and business lines to sell to client (i.e. GIS, Indigenous
  • Complete client checklists and maintain understanding of client Master Service Agreements (MSAs), invoicing
  • Understand client needs and extent of services to be provided

Oversee the daily operations of the offices, ensuring a productive and efficient work environment, including managing :

  • The maintenance of office facilities to meet the needs of teammates and clients
  • The implementation and adherence to company policies and procedures
  • The overall office needs, including ordering, upkeep, and maintenance
  • Client needs including specially ordered supplies for clients and / or projects
  • The management and processes of the Fleet Management Program
  • The accuracy of all invoices

Business Development

  • Contact potential clients to establish rapport and arrange meetings
  • Maintain a strong understanding of company services and knowledge of competitors to gain market share
  • Develop creative solutions for existing clients and present new opportunities

Networking

  • Attend approved conferences, meetings, and industry events
  • Build and maintain relationships with professional contacts
  • Engage in online platforms (LinkedIn) to enhance online networking

Ensure the health, safety, and well-being in the workplace :

  • Adhere to and inform teammates of all Health & Safety requirements per organizational policies and legislation
  • Ensure teammates and leaders are properly trained and cooperate with those exercising legislative duties
  • Follow and ensure workers adhere to established safety procedures and protocols.
  • Use and ensure compliance with required controls, including Personal Protective Equipment (PPE)
  • Identify, report, and resolve (when able) unsafe conditions, hazards, incidents, or potential risks
  • Promote a culture of safety through active involvement, training attendance, teammate support, and safety

observations

  • Ensure OHS legislation is readily available on work sites

Travel Requirements

This role requires frequent travel between the Grande Prairie (GP) and Fort St. John (FSJ) offices, with approximately 3 days per week spent in the FSJ office, or as needed. Additional travel may be necessary for seminars, training, or visits to alternate locations. This requirement may change based on business needs.

Why Canada West Land?

If you are looking to join a company that values its people and fosters a culture of growth and support, Canada West Land is the place for you.

Our Values : Reliable. Authentic. Accountable. Adaptable. Team.

We are an experienced, culture-driven land broker providing quality solutions. Building meaningful relationships is at the forefront of our organization, and we demonstrate this through our actions. We strive to encourage, develop, and support our people so they can grow and succeed, both as individuals and teammates.

What We Offer

In addition to working with the best team around, CWL also offers a range of benefits, including :

  • RRSP matching
  • Competitive salary and benefits package
  • Opportunities for continuous learning and career growth
  • Comprehensive health, dental, and Health / Wellness spending accounts
  • A collaborative and inclusive workplace culture

Join Our Team

If the above resonates with you and you are passionate about being part of a dynamic team, we encourage you to submit your resume. We appreciate all applications in advance; however, only those selected for an interview will be contacted.

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