Overview
We are looking for a General Manager for our Miss J's Cafe in Grand Forks, ND.
Responsibilities
- Team Leadership: Hire, train, coach, and develop team members. Create and maintain a positive, motivating work environment. Ensure proper scheduling and staffing levels.
- Customer Service: Foster a culture of outstanding guest service. Respond to customer feedback and resolve concerns promptly. Maintain high standards of quality, service, and cleanliness.
- Operations Management: Oversee all daily restaurant operations. Ensure compliance with health and safety regulations. Maintain store cleanliness, equipment, and organization.
- Financial Accountability: Manage labor costs, food costs, and controllables to meet targets. Review and analyze financial reports and adjust as necessary. Conduct inventory counts and manage ordering processes.
- Compliance & Standards: Enforce company policies, procedures, and standards. Maintain food safety and sanitation standards. Ensure accurate cash handling and banking procedures.
Qualifications
- Minimum 2–3 years of restaurant management experience (quick service preferred).
- Strong leadership and communication skills.
- Proficient in basic computer and POS systems.
- Ability to work a flexible schedule, including nights, weekends, and holidays.
- Must be able to stand for extended periods and lift up to 50 lbs.