General Manager (Lower Mainland)

Go Auto; Vancouver; On-site; CAD 90,000 - 120,000; Full time

Job summary

Go Auto is seeking a highly motivated General Manager to lead their dealership. This role involves inspiring a diverse team, overseeing operations, and ensuring exceptional customer experiences. The ideal candidate will have extensive automotive industry knowledge and a proven track record in business growth.

Qualifications

• Experience as a General Sales Manager or General Manager in a dealership.
• Proven track record of driving business growth.

Responsibilities

• Lead and develop a diverse team across sales, service, and finance.
• Oversee dealership operations and enhance customer satisfaction.
• Implement sales strategies to achieve revenue goals.

Skills

Leadership

Customer Experience

Sales Drive

Financial Acumen

Job description

Job Description

We are seeking a highly motivated and experienced General Manager to lead our team at Go Auto. The ideal candidate will bring a wealth of automotive industry knowledge, strong leadership skills, and a proven track record of driving business growth. As the General Manager, you will play a pivotal role in shaping the future of our dealership, fostering a culture of excellence, and ensuring the highest standards of customer service.

Key Responsibilities

1. Leadership and Team Development:
2. Inspire and lead a diverse team of sales, service, finance, and administrative professionals.
3. Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.
4. Provide mentorship and professional development opportunities for team members.
5. Operational Excellence:
6. Oversee all aspects of dealership operations, including sales, service, finance, and administration.
7. Implement and optimize processes to enhance efficiency, productivity, and customer satisfaction.
8. Monitor key performance indicators and financial metrics to drive strategic decision-making.
9. Customer Experience:
10. Uphold and enhance Go Auto's commitment to delivering exceptional customer experiences.
11. Implement strategies to exceed customer expectations and build long-term relationships.
12. Resolve customer concerns and ensure a positive brand reputation in the community.
13. Sales and Business Development:
14. Develop and execute sales strategies to achieve revenue and profitability goals.
15. Identify opportunities for business growth and expansion.
16. Collaborate with the sales team to drive sales performance and customer acquisition.

Qualifications

• Previous experience building and retaining high-performing teams in the automotive industry; current experience as a GSM or GM in a dealership is required.
• Strong financial acumen with a track record of driving sustainable growth.
• Positive attitude and enthusiasm to inspire customers and team members.
• Exceptional listening skills, empathy, and a customer-first mindset.
• Proven sales drive with a history of exceeding targets.
• Charismatic personality with excellent interpersonal skills.
• Trustworthy and collaborative, embodying core values of integrity and teamwork.

At Go Auto, we don’t just do jobs; we build careers. Ask about our many career path success stories during your interview. The first step towards the life you want starts now. Shift into gear and apply today.