General Manager - Londonderry Mall Edmonton, AB

Leyad; Edmonton; On-site; CAD 100,000 - 130,000; Full time

Job summary

An established industry player is seeking a visionary General Manager for Londonderry Shopping Centre. This pivotal role involves shaping strategic direction, overseeing operations, and enhancing tenant relationships in a fast-paced retail environment. You'll lead a talented team, optimize financial performance, and implement innovative marketing strategies to elevate the property's profile. With a commitment to sustainability and community engagement, this position offers a unique opportunity to make a significant impact in Edmonton's retail landscape. If you're a strategic thinker and passionate leader ready to take the next step in your career, this is the role for you.

Benefits

Competitive compensation package

Flexible work schedule

Diverse and inclusive work environment

Opportunities for professional growth

Supportive management

Qualifications

• 7+ years in retail property management with team leadership experience.
• Proven ability to build relationships with tenants and authorities.

Responsibilities

• Lead property improvements and maintain high operational standards.
• Drive tenant sales growth and foster strong relationships.

Skills

Leadership

Communication

Analytical Thinking

Problem-Solving

Financial Management

Crisis Management

Education

Bachelor's Degree in Business Administration

Tools

Microsoft Office Suite

Yardi

MRI

Job description

General Manager - Londonderry Mall Edmonton, AB

Established in 2016, Leyad is a fast-growing Montreal-based Real estate Management company with a diverse portfolio of premier residential, commercial and industrial properties across Canada. Since its creation, Leyad has rapidly established its real estate footprint in different parts of the country with the acquisition and effective management of properties that have been continuously delivering short and long-term value. We strive to strategically maximize value and deliver consistent returns to our stakeholders while maintaining a high commitment to sustainability and building long-term relations with our partners and the communities we serve. Leyad takes pride in identifying opportunities where others see challenges, and our commitment to excellence drives our success.

We are seeking a visionary and results-oriented professional to take on the pivotal role of General Manager for Londonderry Shopping Centre, a super-regional retail destination in North Edmonton. Reporting to the Vice President of Operations, Commercial Properties, the General Manager will be responsible for shaping the strategic direction and overseeing the day-to-day operations of this high-profile property. This is a unique opportunity to drive value creation, foster tenant relationships, and ensure long-term success in a leadership role.

Key Responsibilities

• Operational Excellence: Lead continuous property improvements to maintain high standards of operation.
• Financial Optimization: Leverage resources to enhance financial performance and maximize stakeholder returns.
• Strategic Leasing: Collaborate on long-term leasing and development strategies, focusing on tenant mix and vacancy reduction.
• Tenant Relations: Drive tenant sales growth to attract new tenants and retain existing ones, fostering strong, collaborative relationships.
• Team Leadership: Recruit, mentor, and inspire the on-site management team to achieve their full potential.
• Budget Management: Prepare comprehensive annual budgets, including income, expense, and capital forecasts. Monitor common area expenses and ensure timely payment processing.
• Collections Oversight: Ensure effective receivables management to maintain financial health.
• Marketing and Promotions: Develop and oversee marketing and promotional budgets, raising the property’s profile in the community.
• Safety and Security: Review and implement security plans, ensuring adequate coverage and adherence to policies.
• Maintenance and Compliance: Supervise maintenance and repair activities, ensuring all operations meet safety standards and corporate policies.

Qualifications and Experience

• Dynamic Leadership: A proactive, organized, and self-motivated leader who thrives on achieving results.
• Strong Relationship Builder: Exceptional interpersonal and communication skills to foster relationships with tenants, municipal authorities, and community organizations.
• Analytical and Strategic Thinker: Strong problem-solving and critical-thinking skills, with sound judgment and business acumen.
• Educational Background: Bachelor’s degree in business administration or a related field.
• Experience: A minimum of 7 years in retail property management, including team leadership and strategic planning.
• Technical Skills: Proficiency in Microsoft Office Suite, with the ability to adapt to property management software like Yardi or MRI.
• Leasing Expertise: Strong knowledge of tenant lease agreements, negotiations, and regulatory compliance.
• Crisis Management: Demonstrated ability to handle emergency situations and implement risk mitigation strategies.
• Sustainability Awareness: Knowledge of energy-efficient building practices and environmental compliance standards, such as LEED or BOMA BEST certifications.

Why Join Us? This role offers the chance to shape the future of one of Edmonton’s premier retail centers. You’ll work with a talented team, enjoy opportunities for professional growth, and make a lasting impact on the property’s success.

We offer:

• Competitive compensation package
• Entrepreneurial environment with strong and supportive management
• Diverse and Inclusive work environment that encourages collaboration and empowers its employees to take ownership of their work
• Flexible work schedule that supports effective Work/Life Balance
• Reputable real estate management in fast growth mode
• Fast-paced work environment that offers continuous learning and growth opportunities

If you are a strategic thinker, passionate leader, and ready to elevate your career, we’d love to hear from you. Apply now to become a vital part of our team and make your mark at Londonderry Shopping Centre.

Job Type: Full-time

Pay: From $100,000.00 per year

Schedule:

• Monday to Friday

Education:

• Bachelor's Degree (preferred)

Seniority level

• Director

Employment type

• Full-time

Job function

• Management and Manufacturing