General Manager III - Distribution

DHL Germany; Alberta; On-site; CAD 150,000 - 200,000; Full time

Job summary

An established industry player is seeking a General Manager III to lead warehouse operations and optimize processes. In this pivotal role, you will manage a team, ensure compliance with safety regulations, and drive continuous improvement through strategic decision-making. This position offers a unique opportunity to influence the success of a leading logistics provider, making a significant impact on operational efficiency and customer satisfaction. If you have a passion for leadership and a strong background in supply chain management, this role is perfect for you.

Qualifications

• 5+ years of managerial experience in a supply chain or distribution environment.
• Strong background in warehouse operations and process optimization.

Responsibilities

• Oversee daily warehouse operations, ensuring efficiency and accuracy.
• Develop strategies to minimize costs and maximize productivity.

Skills

Leadership

Team Management

Warehouse Operations

Process Optimization

Customer Relationship Management

Education

Bachelor's Degree or Equivalent

Tools

Warehouse Management Systems (WMS)

Job description

General Manager III - Distribution

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description:

1. Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
2. Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
3. Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
4. Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
5. Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
6. Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
7. Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
8. Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
9. Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
10. Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.

Required Education and Experience

1. 5+ years managerial/supervisory experience, required
2. 2+ years of experience in a supply chain, warehousing or distribution environment, required
3. Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
4. Staff management, required
5. P&L management, preferred
6. Project management, preferred
7. Bachelor’s degree or equivalent, preferred
8. Warehouse Management Systems (WMS) experience, preferred