General Manager I - Distribution

Matrix Logistics Services Limited; Cornwall; On-site; CAD 80,000 - 120,000; Full time

Job summary

Matrix Logistics Services Limited is seeking a General Manager to oversee warehouse operations in Cornwall, Ontario. The role involves developing strategic processes, leading a team of managers, and ensuring operational efficiency while maintaining compliance with safety regulations. Ideal candidates will have significant managerial experience in logistics, be skilled in staff management, and possess knowledge of warehouse management systems. This is an opportunity to significantly impact the logistics operations of a prominent organization.

Qualifications

• 5+ years managerial/supervisory experience.
• At least 2 years in supply chain, warehousing, or distribution.
• Experience in staff and P&L management.

Responsibilities

• Oversee warehouse operations, including receiving, storing, and shipping.
• Develop strategies to optimize processes and enhance productivity.
• Manage vendor relationships and oversee profit and loss of the site.

Skills

Leadership

Strategic Planning

Team Management

Education

Bachelor’s degree or equivalent

Tools

Warehouse Management Systems (WMS)

Job description

As a General Manager at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management – you will be instrumental in developing and implementing strategic processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics.

With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of operational space.

Job Description

• Oversee day-to-day operations of the warehouse, including receiving, storing, and shipping goods efficiently and accurately.
• Develop and implement strategies to optimize warehouse processes, minimize costs, and maximize productivity.
• Lead and motivate a team of Operations Managers and staff, providing coaching, guidance, and support as needed, while also developing a strong team culture.
• Ensure compliance with safety regulations and company policies, and oversee operational and personnel activities in the facility to maintain a safe, clean, and efficient working environment.
• Utilize warehouse management systems (WMS), automation and other technology to track inventory, monitor performance metrics, and identify areas for improvement.
• Manage vendor relationships, and ensure cost-effective services and supplies while managing the site in accordance with the commercial agreement.
• Prepare and analyze reports on warehouse performance, inventory levels, and other key metrics to inform decision-making and drive continuous improvement.
• Lead customer relationships by maintaining close daily contact to ensure strong connections and customer satisfaction.
• Responsible for the site's profit and loss (P&L), which is directly influenced by customer relationships.
• Prepare and present Monthly/Quarterly Business Review (MBR/QBR) to customer, leveraging strong team collaboration.
  
  

Required Education And Experience

• 5+ years managerial/supervisory experience, required
• 2+ years of experience in a supply chain, warehousing or distribution environment, required
• Experience in Third Party Logistics (3PL) and/or Contract Logistics, preferred
• Staff management, required
• P&L management, preferred
• Project management, preferred
• Bachelor’s degree or equivalent, preferred
• Warehouse Management Systems (WMS) experience, preferred
  
  

Our Organization is an equal opportunity employer. We are committed to accommodating applicants with disabilities throughout the hiring process. Accommodations for job applicants with disabilities will be provided upon request.