General Manager I

Kenco Group, Inc.; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An established industry player is seeking a General Manager to oversee warehouse operations in a dynamic environment. This role involves directing all aspects of warehouse policies and procedures while fostering a culture of continuous improvement. The ideal candidate will have extensive experience in distribution and warehouse management, with a focus on building strong teams and relationships. You will lead initiatives that drive efficiency and profitability, ensuring compliance with safety and operational standards. If you are a strategic thinker with a passion for leadership and operational excellence, this opportunity is perfect for you.

Qualifications

• 7+ years experience in distribution center or warehouse management.
• Bachelor's degree in Logistics or Business required.
• Six Sigma certification preferred.

Responsibilities

• Lead warehouse operations ensuring compliance with policies and procedures.
• Develop strategic initiatives for site success and customer relations.
• Promote continuous improvement through Lean practices.

Skills

People Management

Conflict Resolution

Lean Culture Implementation

Strategic Planning

Communication Skills

Education

Bachelor's Degree in Logistics

Bachelor's Degree in Business

Tools

SAP

Red Prairie

High Jump

Excel

PowerPoint

Outlook

Job description

The General Manager plans, directs, coordinates and implements all warehouse policies/procedures for the warehouse operation. In conjunctions with these responsibilities, the leader will lead in accordance with Kenco’s Guiding Principles and operate the facility using the Kenco Operating System (KOS / Shingo) methodology to obtain optimum efficiency and economy of operations, while maximizing profits by performing the following duties or through delegation to subordinates.

Work Schedule: In-person 5 days a week, based out of our Vaughn, Ontario location.

Functions

• Lead activities of site management and personnel to ensure compliance with defined operating system, corporate policy and site standard operating procedures, personnel policies and workload leveling.
• Maintain all safety, operations, quality, financial, legal and regulatory functions executed on site.
• Develop long-term planning and strategic initiatives for the site to ensure continued success and satisfactory relationship with customer.
• Responsible for site metrics associated with Key Performance Indicators (KPIs), Business Improvement Plans, Efficiency Programs, and Profit and Loss (P&L) indices subsequent data analysis to develop reports for interpretation and communication for the customer, and site personnel.
• Ensures communication and feedback for site and customer relations, including management review.
• Provide coaching and mentoring to site management and personnel in support of bench strength to ensure sustainability of the business and facility.
• Responsible for supporting a healthy and effective “Lean Culture” participating in and leading 5S, Gemba walks, A3’s, Kaizen events, Employee Suggestion Boards, etc. daily, weekly, or as necessary to promote continuous improvement to the benefit of our customer.
• Analysis of operations on a continuing basis to make necessary improvements to ensure cross functional operating efficiencies in the warehouse. Analyzes throughput information, capacity planning, flow through and financial information.
• Build a strong relationship with Customer. Understand Customer strategic goals and ability to translate those to site specific goals.

Qualifications

• Bachelor degree in Logistics or Business field or related required.
• Minimum of 7 years of progressive experience within a distribution center and/or warehouse or related required.
• Prior experience leading a team of salary and hourly associates with a strong ability to build strong, positive rapport with associates in a team environment; successfully manages people to achieve performance goals; excellent people management skills including conflict resolution, coaching and developing others, promoting teamwork, and performance management.
• Experience with labor/workforce management systems (i.e. SAP, Red Prairie, High Jump, etc.) highly desired.
• Six Sigma Black Belt or Green Belt preferred but not required.
• Ability to work effectively in a multi-tasking environment; demonstrated ability to work effectively under stress and pressure; ability to manage multiple projects and meet specific goals and deadlines.
• Highly proficient in necessary computer applications (i.e. Excel, PowerPoint, Outlook, etc.)
• · Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization.
• · Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible.
• · Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy.
• · Managing Transitions / Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders.
• · Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives.
• · Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization.

Travel Requirements

• This position is expected to travel approximately 25% or less.