General Manager, Guardian Veterinary Centre

VCA Animal Hospitals; Edmonton; On-site; CAD 80,000 - 120,000; Full time

Job summary

VCA Canada Guardian Veterinary Centre in Edmonton is looking for a passionate General Manager to lead their team. This role involves overseeing daily operations and delivering top-tier client and patient experiences while promoting a healthy work culture. The ideal candidate will have proven leadership experience, excellent organizational skills, and the ability to thrive in a dynamic environment.

Benefits

Employer match group RRSP plan

Membership and dues

Wellness days and vacation time

Employee assistance program

Continuing education benefits

Referral Bonus Rewards

E-tools for meditation and wellness

Virtual health care access

Personal pet care discounts

Shopping discounts and wellness apps

Qualifications

• Proven leadership experience in a healthcare, veterinary, or service-oriented environment.
• Ability to manage multiple Team Leads.
• Comfortable working in a fast-paced, evolving environment.

Responsibilities

• Lead a diverse hospital team including multiple department Team Leads.
• Oversee daily operations ensuring an outstanding client and patient experience.
• Drive hospital goals and performance in collaboration with leadership.

Skills

Leadership

Interpersonal skills

Time management

Organizational skills

Education

Experience in a healthcare, veterinary or service-oriented environment

Job description

General Manager – Guardian Veterinary Centre Location: 5620-99 Street, Edmonton, AB
Employment Type: Full-Time

Are you a passionate leader who thrives in a dynamic and multifaceted environment? VCA Canada Guardian Veterinary Centre is seeking an experienced General Manager to join our exceptional team in Edmonton. As General Manager, you will play a vital role in the hospital’s ongoing success—working alongside a dedicated team of professionals and reporting directly to the leader who oversees specialty services in western Canada. You will guide hospital operations, support multi department leads, and ensure excellence in service delivery, people development, team cohesiveness and hospital performance.

What You Will Do

• Lead a diverse and growing hospital team, including multiple department Team Leads

• Champion a strong and healthy workplace culture that aligns with VCA Canada’s values

• Oversee daily operations and ensure an outstanding client and patient experience

• Partner with medical and operational leadership to drive hospital goals and performance

• Review and monitor administrative functions including hospital scheduling, document control, inventory and building maintenance.

• Use financial reporting tools to assess trends and guide data-driven decisions

• Lead change management efforts to support continuous growth and improvement

• Proactively connect with staff to anticipate and resolve challenges across departments

Your Qualifications & Attributes

• Proven leadership experience in a healthcare, veterinary, or service-oriented environment

• Ability to manage and support multiple Team Leads and their respective departments

• Strong interpersonal and communication skills

• Highly organized with excellent time-management abilities

• Comfortable working in a fast-paced, evolving environment

• Experience with operational budgets, KPIs, and performance metrics

• Change management experience is considered a strong asset

What VCA Canada Offers

• Employer match (5%) group RRSP plan - Planning for your future just got easier with VCA Canada!

• Membership and dues

• Wellness days, sick days, and vacation time

• Employee assistance program

• Continuing education benefits

• Referral Bonus Rewards

• E-tools to assist with meditation, better sleep, exercise, and focus

• Virtual health care (telemedicine) offers quick access to quality care

• Opportunities to give back in your community through VCA initiatives

• Generous personal pet care discounts

• And extra perks like shopping discounts and cool wellness apps!

If you are a collaborative leader who values excellence in client care, employee engagement, and operational performance, we invite you to apply.

Email [e-mail]

Application Deadline: August 1, 2025

Hiring Manager: Tabitha Bray, Regional Operations Director, Emergency & Specialty Referral Hospitals, Western Canada

Apply now!

VCA Canada is committed to providing an inclusive and diverse workplace and is an equal opportunity employer. If you require any assistance, please let us know.

If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.