General Manager - FUZE Lucan

Greystar Worldwide, LLC; Toronto; On-site; CAD 70,000 - 110,000; Full time

Job summary

A leading global real estate company is seeking a General Manager for its Toronto operations. The role involves overseeing property management, ensuring compliance with regulations, managing budgets, and supervising staff. The ideal candidate has a strong background in property management, excellent leadership skills, and financial acumen. Joining Greystar means becoming part of a culture that values relationships, expertise, and diverse perspectives, offering a robust benefits package and career growth opportunities.

Benefits

Housing discounts up to 40%

Cell phone allowance

Monthly bonus incentives

Robust benefits package

Qualifications

• Property management experience required.
• Proven supervisory skills.
• Experience with budgeting and fiscal reporting.

Responsibilities

• Manage day-to-day operations of assigned property.
• Supervise property staff and handle training.
• Ensure compliance with policies and laws.

Skills

Leadership

Budget Management

Customer Service

Communication

Education

Property Management Certification

Tools

MS Office Suite

Yardi / OneSite

Job description

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units / beds globally , and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com .

JOB DESCRIPTION SUMMARY

FUZE Lucan has an immediate opening for an experienced General Manager! Our team members are high performers that care about customer service and exceed expectations. The General Manager plays a critical role in our success.

Manages the day-to-day operations of an assigned property including managing the team members, daily activities, and resources of the property to achieve established budgeted financial and operational goals. Ensures that the operation of the property complies with Company policies and procedures, Canadian Human Rights Act and Provincial Fair Housing Laws, Fair Credit Reporting Act, and other laws and regulations governing multi-family housing operations.

JOB DESCRIPTION

In addition to our competitive compensation, we offer housing discounts of up to 40% at Greystar communities, cell phone allowance, monthly bonus incentives, and a robust benefits and perks package.

What your day might look like

Being part of a team and having fun while providing excellent customer service.

Manage daily operations of the property to achieve established budgeted financial and operational goals.

Control expenditures by staying within constraints of the approved budget including maintenance repairs.

Oversee the lease enforcement process by approving prospective resident applications, discounts, and renewals.

Supervises property staff to ensure goals are met; this includes hiring, training, and performance management.

Assist in managing the client / owner relationship by providing updates and reporting on the property’s performance and responding to owner requests as needed.

What we are looking for

Previous property management experience is required, fee management preferred.

Proven supervisory skills to hire, lead, direct, and evaluate team members.

Proficient in MS Office Suite and Yardi / OneSite software.

Being financially savvy; previous experience in creating / adhering to budgets, fiscal reporting.

Excellent communication skills : ability to read, write and communicate effectively.

What sets us apart : Greystar maintains a focus on people, genuine relationships, and shared values with a diverse and inclusive culture. We offer robust training and development for all positions to provide long term career opportunities. If you're looking for more, we’re looking for you!

• Provides input into the development of budget(s) for assigned properties by analyzing and evaluating financial statements, reviewing current and projected marketing information, and accessing operational reports that establish historic and predict performance patterns.
• Meets targeted revenues by setting rent rates, ensuring rent and fees are collected and posted in a timely manner, making financial bank deposits, and preparing and reviewing monthly financial status reports.
• Approves invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, ensuring validity of certificates of insurance, coding charges to appropriate Chart of Account codes, and managing communication between the vendor / contractor, accounting, and the client / owner as needed.
• Controls expenditures by staying within the constraints of the approved budget and manages the balance and maintenance of the petty cash fund.
• Oversees the lease enforcement process by approving prospective resident applications, discounts and renewal leases, conducts periodic apartment inspections, follows proper notice requirements, evicts residents, and imposes and collects late fees and other charges as allowable and stated in the terms of the lease.
• Gathers, analyzes, and interprets current market and economic trends that may impact assigned properties and implements short- and long-range marketing and leasing strategies to achieve property occupancy and revenue goals.
• Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues. Ensures the property maintenance team members comply with the Company’s standards with respect to responding and completing resident service requests.
• Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the assigned properties, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
• Supervises property staff by interviewing, hiring, orienting, and training employees, and manages their performance in accordance with Company policies, values, and business practices.
• Assists in managing the client / owner relationship by meeting with the owners, conducting property tours, providing updates and information about the property’s performance, and responding to owner requests as needed.