General Manager, Full-Time, Brossard, Pottery Barn

Pottery Barn; Brossard; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading home goods retailer in Montérégie, Brossard is seeking a General Manager to drive sales, manage store operations, and enhance customer experiences. The ideal candidate will have over 4 years of management experience in retail and a proven track record in team development. This position offers comprehensive benefits including health insurance and a generous employee discount.

Benefits

Generous employee discount

401(k) plan

Paid vacations and holidays

Health, dental, and vision insurance

Wellness program

Qualifications

• 4+ years of management experience in specialty or multi-unit retail environments.
• Ability to motivate and influence others.
• Effective organizational and leadership skills.

Responsibilities

• Hire and develop associates for future growth.
• Achieve or exceed sales, payroll, and expense goals.
• Manage store operations and maintain inventory levels.

Skills

Leadership

Sales Management

Team Development

Communication Skills

Problem Solving

Job description

We hope you're interested in building a home with us. Even if you don't meet every requirement listed in this job description, we still encourage you to apply.

About the Team

Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our core values include a People First culture, customers, quality, shareholders, integrity, and corporate responsibility.

Overview of the General Manager role

You will hire great people and develop associates for future growth. You will provide leadership to achieve or exceed sales, payroll, and expense goals. You will manage store operations, maintain inventory levels, and uphold visual merchandising standards. Ensuring exemplary customer service and positive store/brand experiences is key. You will foster relationships between sales associates and customers.

• Ensure store meets or exceeds sales and contest goals and aligns payroll with current trends.
• Prioritize, plan, and adjust schedules to meet business goals; hold team accountable.
• Train and motivate associates in sales, customer service, and product knowledge.
• Assess performance and provide ongoing feedback.
• Complete performance appraisals and development plans.
• Maintain an environment of fairness, dignity, and respect, aligned with our “People First” philosophy.
• Work with District Managers and peers to develop best practices in store management.

Criteria

• Proven ability to manage staff to exceed sales goals while meeting payroll targets.
• Ability to identify top talent, create teams, and train/retain great people.
• Capacity to think through complex issues and manage multiple priorities.
• Ability to motivate and influence through personal actions and examples.
• Effective communication, organization, and leadership skills.
• 4+ years of management experience in specialty or multi-unit retail environments.

Physical Requirements

• Must be mobile on the sales floor for extended periods.
• Must be able to lift and move items up to 75 lbs., using appropriate safety techniques.
• Employment is contingent on a successful background check.
• Full-time associates should have open availability; part-time associates should be available for weekend shifts and inventory periods, with specific scheduling requirements.

Our Mission Around Diversity, Equity & Inclusion

We believe that a culture focused on diversity, equity, and inclusion fosters innovation, healthy teams, and superior customer experiences. We aim to create a global culture where everyone can bring their authentic selves to work, where contributions and leadership are valued regardless of differences.

Benefits Just for You

• A generous discount on all Williams-Sonoma, Inc. brands.
• A 401(k) plan and other investment options.
• Paid vacations and holidays.
• Health, dental, and vision insurance, including benefits for same-sex domestic partners.
• A wellness program supporting physical, financial, and emotional health.

Your Journey in Continued Learning

• Personal development plans and career discussions.
• Annual performance reviews.
• Cross-brand and cross-functional career opportunities.
• Online learning through brand-specific resources and WSI University.
• Leadership development programs.

Note: WSI will not sponsor immigration cases or provide relocation assistance for this role.

San Francisco Locations:

Williams-Sonoma, Inc. is an Equal Opportunity Employer. We consider qualified applicants with criminal histories in accordance with local laws and ordinances.