General Manager - Expression of Interest

LEV Senior Living; Ontario; On-site; CAD 80,000 - 120,000; Full time

Job summary

A leading senior living company is seeking a General Manager to oversee operations, ensuring exceptional care and service for residents. The ideal candidate will have strong leadership skills, financial acumen, and a passion for working with seniors. This role requires a proactive approach to management and community engagement, fostering a positive environment for both residents and staff.

Qualifications

• Minimum 3 years of experience in progressive leadership roles.
• Knowledgeable of RHA and regulatory authorities for Retirement Living.

Responsibilities

• Ensure exceptional customer service and operational success.
• Manage annual budget and engage with local community.
• Resolve resident concerns and manage employee relations.

Skills

Leadership

Coaching

Interpersonal Skills

Communication

Tools

MS Office

MS Teams

Job description

General Manager - Expression of Interest

Join to apply for the General Manager - Expression of Interest role at Lev Senior Living .

If you are looking for a challenging and rewarding career as a General Manager at Lev Senior Living, we encourage you to express your interest here!

By applying here, you are expressing interest in future General Manager opportunities when and if they become available.

Reporting directly to the Executive Leadership of Lev Senior Living, this senior leadership role is responsible for the overall success and operation of the business. This role is accountable for all areas of the operation including financial management, regulatory compliance, and resident well-being. The General Manager understands the importance of leading by example, is an exceptional problem solver, and is passionate about achieving success through results.

Key Responsibilities

• Ensure the delivery of exceptional customer service for residents through day-to-day management and strategic growth.
• Provide the highest level of care to all residents, ensuring systems and processes are maintained.
• Engage all staff members and empower your managers to lead their teams, setting them up to succeed.
• Manage the annual budget to meet financial targets.
• Engage with the local community to support sales and high occupancy rates.
• Resolve the requests and concerns of residents and their families when required.
• Manage employee relations with unionized employees, including negotiations of Collective Agreements.
• Assist managers in hiring, training, guiding, supporting, and disciplining all employees.
• Model and promote a positive team spirit, with a warm and inviting environment.
• Coordinate in-house community care programs.

Our Ideal Candidate

• Shares our core values of Trust, Integrity, Passion, Accountability, and Impact.
• Leads through our core competencies of being Resourceful, Caring, and Dedicated.
• Believes a team can achieve remarkable things by working together.
• Has a minimum of 3 years of experience in progressive leadership roles in the industry or equivalent.
• Has excellent coaching and interpersonal skills.
• Is knowledgeable of the RHA and other regulatory authorities for Retirement Living.
• Has Sales / Marketing experience and finance skills.
• Has excellent computer skills, including spreadsheets, email, and Word documents. We work with MS Office and MS Teams extensively.
• Has excellent communication skills in English.

If you have a passion for working with seniors, love leading by example, and are ready to work with autonomy, we would love to hear from you!

If you are confident you are the right fit for the role of General Manager, we look forward to hearing from you!