General Manager - Energy Management Optimization

SMARDT is the world's largest manufacturer of oil-free centrifugal chillers. With operations in Singapore, Australia, Canada, USA, Germany, and China, SMARDT's revolutionary high-efficiency machines are driving rapid growth across key world markets. At the cutting edge of innovation, SMARDT is accelerating product development efforts that deliver substantial energy savings for our customers.

The general manager of Kiltech and Energy Management Optimization Consultancy and operations has overall responsibility and accountability for Smardt's Kiltech division globally as well as establishing and managing Energy Management Optimization consultancy and offerings, including operational controls optimization, chiller and central plant optimization, and energy management systems. Authority for implementing strategies in line with operational goals whilst exceeding customer expectations for product quality, cost, and service levels. Working closely with internal and external stakeholders, managing teams, and providing clear leadership to maximize efficiency and productivity whilst driving operational excellence. In particular, working closely with Smardt Chiller controls and TICA’s FUCA division to ensure alignment and optimization of both products and operations of Kiltech controls, chiller controls, and FUCA’s offerings to maximize Chiller and Central Plant Optimization. Collaborate and align with other Energy management optimization leaders across the Smardt and TICA organization.

Main Duties / Responsibilities

1. Strategy and Development:
   
   • Develop a turn-key EMC implementation and energy management consulting business under Kiltech.
   • Launch the energy management consulting business.
   • Transition from a product-based business to an energy solutions company.
   • Plan for specialties in chilled water, refrigeration, heating systems (steam and hot water), and compressed air.
   • Develop a business that will deliver energy efficiency and energy management consulting and training.
   • Evaluate the challenges faced by the business and take action to mitigate risks and develop opportunities.
   • Contribute to overall business strategy and annual budget process.
   • Participate in developing the five-year Kiltech strategy which supports the overall growth objective of the Smardt Chiller Group in equipment revenue and profitability.
2. Grow “integrated outcome-based” offerings:
   
   • Technical solutions.
   • Financial solutions.
   • Business objectives (ESG, carbon net-zero, etc.).
3. Creatively leverage CPECS software:
   
   • Cloud integration, removing on-site hardware as much as possible.
   • Modeling of ECMs/energy audits.
   • M&V tool to assist with energy consulting.
   • Maximize efficiency/margin of managed assets.
   • Anomaly/fault detection of managed assets.
4. Develop energy as a service (EaaS) model:
   
   • Own and operate assets, selling usage of hot water, chilled water, or compressed air.
   • Commercial structure needs to be set up to minimize risk (minimum usage fee, subscription fee, and pass-through $/ton, $/BTU, $/CFM).
   • Utilize efficiency upgrades and energy management structure to increase margins.
   • Expand ECMs to include ORC, geothermal, and other emerging technologies.
   • Leverage installed base to increase energy flexibility on a larger scale.
5. General And Task Management:
   
   • Implement a customer-focused operational culture delivering world-class customer service levels.
   • Support project management to cross-functional activity required for project execution.
   • Set key short-term and long-term business targets, with board approval.
   • Report on KPIs to the Board and Upper Management.
   • Identify and implement business growth strategies.
6. Human Resources Management:
   
   • Act as the main point of contact between TICA Board of Directors and Kiltech employees.
   • Build a team and restructure OD model to support growth.
   • Provide leadership as well as coaching, mentoring, and development of the direct reports and other members to manage a high-performing team that delivers continuous improvement, added value, and cost reductions.
   • Establish strategy and best practices for staff to ensure achievement of overall business objectives.
   • Working closely with the HR Manager to set department objectives and monitor ongoing progress and performance.
   • Provide leadership, coordination, and coaching to the team, ensuring they are trained to enable them to achieve the operational and financial metrics within their areas of responsibility and succeed in their roles.
7. Financial Management:
   
   • Responsible for monthly, quarterly, and annual financial performance of the Kiltech business unit (revenue, gross profit, G&A, warranty, etc.).
   • Working with the CFO and Chief Executive Officer to prepare the annual budget and forecasts and all Capital Expenditure proposals as well as ensuring compliance with legal standards. Manage the budget from identification to completion of projects.
   • Ensure yearly growth in EBITA and revenue.
   • Balance investments and profitability for future growth.
8. Relationship Management:
   
   • Develop and maintain strong relationships with internal and external stakeholders to ensure optimal performance.
   • Report on Kiltech activities on a regular basis to the Senior Management team, ensuring accurate and timely reporting of the relevant Key Performance Indicators.
   • Work collaboratively, negotiate, and engage with key stakeholders to facilitate delivery and compliance with the Kiltech strategy.
   • Develop new key accounts.
   • Promote and sell condenser optimization add-on to Smardt chiller controller.
   • Build a pipeline of ECM turn-key opportunities.
   • Develop new business opportunities globally.

Qualifications/Skills

• Educated to degree level in a relevant engineering discipline.
• Ability to add value, reduce costs, and make business improvements.
• Proven project management experience.
• Experience of operating and influencing at a strategic level.

Core Competencies

• Proven leadership and management skills with the ability to optimise team performance and development.
• Excellent relationship management skills with the ability to engage, negotiate and manage key stakeholders and suppliers.
• Strong and confident negotiator with the ability to negotiate at all levels.
• Excellent communication, interpersonal and influencing skills.
• Excellent analytical and problem-solving abilities.
• Results orientated with ability to plan and deliver against project deadlines.
• Commercially and financially astute with experience of managing budgets.
• Resilient, self-motivated, and able to work well under pressure.
• Technical mindset.