General Manager Docksteader Subaru Vancouver, BC

Dilawri Group of Companies; Vancouver; On-site; CAD 60,000 - 120,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their automotive dealership. This role offers the chance to guide a dedicated sales team, implement effective strategies, and ensure high standards of customer service. With a focus on mentorship and a family-oriented culture, this position promises an exciting opportunity to make a significant impact in a thriving automotive group. Join a team that values excellence and community engagement, and be part of a company that is committed to providing exceptional products and services across Canada. If you are a motivated leader ready to drive success, this is the perfect opportunity for you.

Benefits

Employee discounts on vehicle purchases and leases

Employee discounts on service and parts

First-hand mentoring from industry leaders

Competitive compensation

Exclusive offers

Family culture

Qualifications

• Minimum 5 years as General Manager in Automotive Dealership.
• Superior management, leadership, and customer service skills.

Responsibilities

• Guide sales teams in setting objectives and achieving goals.
• Conduct training meetings and oversee dealership policies.

Skills

Management Skills

Leadership Skills

Customer Service Skills

Communication Skills

Organizational Skills

Teamwork

Problem Resolution

Tools

ADP

Internet Retail Tools

Job description

Looking for a great opportunity to work in Canada’s largest Automotive Group? Join the Family today, the Dilawri Lifestyle is waiting for you!

Dilawri life is full of excitement, click here for a glimpse into the road ahead.

Docksteader Subaru is currently looking to fill a position of a General Manager.

Key Responsibilities:

• Guide all salespersons/sales managers in setting their objectives on a long and short-range basis.
• Direct the sales managers to set sales and gross objectives for new vehicle salespeople.
• Assist the Regional General Manager in forecasting controllable expense elements for the Variable and Fixed Department.
• Communicate with sales managers to ensure that dealership policies and procedures are understood.
• Follow and enforce all company policies, procedures, and processes.
• Review with sales managers the quarterly reports on the gross performance of new vehicle salespeople.
• Assist in developing programs of improvement for the sales department to reach their objectives.
• Conduct daily and/or weekly sales training meetings as directed by the Regional General Manager.
• Oversee the efforts of enhancing the image of the dealership.
• Ensure that Product Knowledge is maintained at a very high level.
• Ensure that the New Vehicle Delivery process is followed closely.
• Review the handling of incoming sales calls.
• Keep an accurate account of floor traffic.
• Attend Managers’ meetings as required.
• Serve as liaison with factory representatives.

Qualifications:

• Minimum 5 years of experience as a General Manager in an Automotive Dealership.
• Superior management, leadership, and customer service skills.
• Ability to handle and resolve customer issues or concerns promptly and professionally.
• Ensure high standards are held for delivery of vehicles to customers.
• Ensure that sales representatives understand and follow dealership policies at all times.
• Excellent communication skills; ability to communicate effectively with customers, subordinates, and other management.
• Be extremely organized.
• Be self-motivated.
• Ability to work in a team environment to achieve common goals.
• Experience with internet and retail tools, 180 and ADP.
• Valid VSA License is required.

Advantages of the Dilawri Lifestyle:

• First-hand mentoring from auto industry leaders.
• Employee discounts on vehicle purchases and leases.
• Employee discounts on service and parts.
• Competitive compensation.
• Exclusive Dilawri offers.
• A true Family culture.

Dilawri Group of Companies is Canada’s largest automotive group with 75+ franchised dealerships representing 35+ automotive brands throughout Quebec, Ontario, Saskatchewan, Alberta, British Columbia, and Washington DC. Privately owned and operated by the Dilawri family since 1985, the company continues to expand its footprint in Canada, building on its history of excellence in the automotive industry. With more than 4,000 employees, Dilawri Group of Companies is proud to offer exceptional products and customer service in every dealership.

Dilawri Group of Companies is not only a leader in the automotive industry, it is also a leader in the communities it serves, having established The Dilawri Foundation in 2002. The Dilawri Foundation has contributed tens of millions of dollars throughout Canada supporting a variety of charitable causes.

Go to our website to see more about our company and the many reasons why you will want to work for us!

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest!