General Manager, Deer Ridge Golf Club

BoardRoom magazine; Kitchener; On-site; CAD 120,000 - 180,000; Full time

Job summary

Deer Ridge Golf Club in Ontario seeks a General Manager to lead operations and deliver an outstanding member and guest experience. Reporting to the Board of Directors, the GM translates strategic direction into clear priorities, disciplined operations, and a high standard of service.

The role requires strong interpersonal leadership, governance acumen, and the ability to motivate and align staff across departments while preserving the club’s golf and dining excellence.

Responsibilities

• Lead and oversee all club operations to ensure outstanding member and guest experiences.
• Translate Board directives into actionable priorities and measurable performance standards.
• Foster a culture of service, teamwork, governance, and accountability across departments.

Job description

General Manager

Kitchener, Ontario

THE CLUB

Located in Kitchener, Ontario, Deer Ridge Golf Club is a private members’ club built around an outstanding golf experience and a welcoming Club community. Its 18-hole, par-72 golf course, complemented by dedicated practice and short-game facilities, is central to the member experience, with course conditions, playability, and access to the tee among the Club’s defining strengths.

Deer Ridge also offers an exceptional dining, social, and clubhouse experience that bring members together away from the course. From dining, social activities, the Golf Shop, locker rooms, and practice facilities, the Club strives to provide a consistently welcoming experience for members and guests.

The next GM will have the opportunity to protect what Deer Ridge does exceptionally well while building upon opportunities to further strengthen the Club. The successful candidate will bring strong interpersonal leadership, a commitment to service excellence, sound judgment, emotional intelligence, fairness, and the ability to work effectively within Deer Ridge’s governance structure.

THE POSITION

The GM is responsible for the overall leadership and performance of Deer Ridge Golf Club. Reporting to the Board of Directors, the GM translates the Board’s strategic direction into clear priorities, disciplined operations, and a high-quality member and guest experience.

The GM will lead and develop the Club’s management team, establish clear expectations, strengthen accountability, and foster collaboration across departments. A central priority will be preserving Deer Ridge’s highly regarded golf experience while elevating service and operating standards across member touch points.

The successful candidate will be a visible and approachable leader who communicates with clarity and transparency, builds strong relationships, listens actively, and exercises sound judgment. The GM will bring empathy, self-awareness, fairness, and composure to complex interpersonal and operating situations, while establishing a culture in which employees understand expectations and are empowered and accountable for results.