General Manager, Consumer Health Canada

Catalent Pharma Solutions; Windsor; On-site; CAD 120,000 - 150,000; Full time

Job summary

A leading global contract manufacturing organization in Ontario is seeking a highly experienced General Manager to oversee Softgel CDMO operations. Responsibilities include driving operational excellence, managing financial performance, and fostering a culture of continuous improvement. Ideal candidates will possess 8+ years in manufacturing operations and a strong leadership background. Compensation includes a comprehensive benefits package, supporting professional development.

Benefits

Comprehensive Benefit Package

Group Retirement Savings

Paid Time Off programs

Employee Reward and Recognition Programs

Opportunities for professional and personal development

Qualifications

• 8+ years of experience in manufacturing operations.
• Pharma manufacturing experience required.
• Strong knowledge of regulatory requirements.
• Ability to travel between sites 25-30%.

Responsibilities

• Drive operational excellence and optimize manufacturing processes.
• Manage financial performance and profitability.
• Collaborate with commercial teams to understand customer requirements.
• Provide strong leadership and guidance to site teams.

Skills

Operational excellence

Leadership

Financial management

Strategic planning

Lean methodologies

Interpersonal skills

Education

Engineering Degree or Operations Management

Master's or advanced degree

Job description

General Manager, Consumer Health Canada

Position Summary

Catalent, Inc. is a leading global contract development and manufacturing organization (CDMO). We support product development, launch, and full life-cycle supply for pharma, biotech, and consumer health customers. With scale across more than 40 global sites, Catalent drives development, manufacturing, and supply of life-enhancing and life-saving treatments to patients annually. Our Consumer Health Canada sites offer softgel development and manufacturing capabilities with integrated formulation, manufacturing, analytical and packaging services for full-service turnkey solutions.

We are seeking a highly experienced and strategic General Manager to lead and oversee our Canadian Softgel CDMO operations across Windsor, Ontario and Strathroy, Ontario. As the General Manager of the Ontario Softgel business, you will drive operational excellence, optimize manufacturing processes, ensure compliance with industry regulations, and foster a culture of continuous improvement. This role requires strong management skills, technical expertise, and a deep understanding of the CDMO industry.

Catalent is committed to a Patient First culture through excellence in quality and compliance, and to the safety of every patient, consumer and Catalent employee.

The Role

Strategic Planning and Leadership

• Develop and implement operational strategies aligned with the overall business strategy to drive growth and achieve operating goals across multiple sites.
• Collaborate with senior leadership to define and execute the company\'s strategic vision and long-term objectives.
• Identify market trends, competitive landscape, and opportunities for growth, and provide strategic insights to drive decision-making.

Operational Excellence & CI

• Oversee and manage all aspects of operations, supply chain, and engineering across sites.
• Ensure compliance with regulatory guidelines, industry standards, quality management systems, and health, safety, and environmental policies.
• Champion a culture of continuous improvement and operational excellence.
• Drive the implementation of The Catalent Way within the sites, define strong CI plans, and identify areas for process optimization, automation, and efficiency gains to enhance productivity and reduce costs.

Team Management

• Provide strong leadership and guidance to site operations teams, fostering collaboration, accountability, and continuous improvement.
• Coach and mentor site leadership to build a high-performing organization and ensure cross-site collaboration.
• Establish a strong pipeline of talent to ensure succession in key roles.
• Establish clear performance objectives, conduct regular evaluations, and provide development opportunities.

Customer Engagement

• Collaborate with commercial teams to understand customer requirements and ensure operational readiness to deliver on commitments.
• Drive customer satisfaction by maintaining strong relationships, addressing concerns, and proactively resolving operational issues with commercial teams.

Financial P&L Responsibility

• Own the financial performance and profitability of the organization, ensuring financial targets are met.
• Develop and manage annual budgets, monitor financial performance, and implement cost-control measures.
• Provide financial analysis, forecasting, and strategic insights to support decision-making and growth.

The Candidate

• Engineering Degree, Operations Management or Chemical/Pharmaceutical degree or a related field. Master\'s or advanced degree preferred.
• 8+ years of experience in manufacturing operations. Pharma manufacturing experience is required, with a track record of growth in consumer health, food, and pharmaceutical sectors considered.
• Demonstrated experience in driving operational excellence, implementing Lean methodologies, and delivering measurable results.
• Strong experience in managing site/multi-site P&L with understanding of cost levers.
• Strong knowledge of regulatory requirements and quality management systems.
• Excellent leadership skills and ability to build high-performing teams.
• Strong business acumen, strategic thinking, and problem-solving abilities.
• Excellent communication and interpersonal skills, with the ability to collaborate across all levels of the organization.
• Ability to travel between sites 25-30% and be onsite five days a week in Strathroy or Windsor; shared time between sites is required.
• Demonstrable leadership experience at Catalent (e.g., participation in Catalent-sponsored leadership programs such as NGGL, GOLD, LEAD Now, GM Excellence, and GROW) may be considered in place of external experience.

Why You Should Join Catalent

• Comprehensive Benefit Package (Health, Dental, Vision, & Life Insurance).
• Group Retirement Savings - Registered Pension Plan (RPP) with employer contributions.
• Paid Time Off programs including Vacation, banked time, and personal time.
• Employee Reward and Recognition Programs.
• Opportunities for professional and personal development.

Catalent offers rewarding opportunities to further your career. Join the global drug development and delivery leader and help us bring over 7,000 life-saving and life-enhancing products to patients worldwide. Catalent is a growing international company working with pharma, biopharma and consumer health partners to advance medicines from development to market. Catalent produces more than 70 billion doses per year. Join us in making a difference.

Visit Catalent Careers to explore opportunities.

Catalent is an Equal Opportunity Employer and does not discriminate based on protected characteristics. If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may submit your request by emailing [e-mail] with the job number, title and location.

Notice to Agency and Search Firm Representatives: Catalent is not accepting unsolicited resumes from agencies or search firms for this job posting. Resumes submitted by a third party without a valid written agreement will be the property of Catalent. No fee will be paid for unsolicited referrals.