General Manager & Chief Financial Officer

Thorek / Scott and Partners; Toronto; On-site; CAD 150,000 - 250,000; Full time

Job summary

Thorek / Scott and Partners is seeking a General Manager & Chief Financial Officer for a leading healthcare clinic in Toronto. This strategic role entails overseeing financial operations, ensuring compliance, and enhancing patient care, ideally suited for a CPA with significant leadership experience in financial management and operational strategy.

Qualifications

• At minimum of 15 years of relevant financial experience.
• Proven experience in a CFO or in a senior leadership role.
• Detail-oriented and possesses a strong work ethic.

Responsibilities

• Develop and implement the clinic’s business strategy.
• Oversee daily clinic operations and patient care delivery.
• Ensure compliance with Ontario’s healthcare regulations.

Skills

Leadership

Strategic Thinking

Problem-Solving

Relationship-Building

Decision-Making

Communication

Education

Post-secondary degree in accounting or related field

MBA or MHA preferred

Job description

Thorek / Scott and Partners (TSP) has been connecting accomplished organizations with talented individuals for almost four decades. At TSP, our track record of successfully completing challenging searches across the professional spectrum has earned us an exceptional reputation at the forefront of the recruitment industry. Our Canadian and International clients include : global banks and non-bank financial institutions, private equity and investment funds, professional service firms, and entrepreneurial businesses in a variety of industries. We value the human connection and distinguish ourselves through an unwavering dedication to understanding the goals and motivations of our clients and candidates alike.

This open role is currently being featured by Thorek / Scott and Partners! We highlight a variety of open roles every week. If you save this position to apply to later, it may appear closed when you revisit it. For a full list of all open positions, please visit www.thorekscott.com.

Position Overview

Reporting to the Executive Committee, the General Manager & Chief Financial Officer will be responsible for the overall management and operational success of one of the oldest full-service healthcare clinics in Canada. This role ensures efficient clinic operations, financial growth, high-quality patient care and regulatory compliance. The GM & CFO oversees all non-clinical functions, working closely with physicians and administrative staff to enhance clinic efficiency and patient satisfaction.

This is an excellent opportunity for a CPA seeking a more strategic and operational mandate. The GM and CFO will oversee financial production, monitor cash flow, and serve as a business partner. Additionally, you will be responsible not only for identifying growth opportunities but also for leading the execution. Someone who enjoys a broad mandate that allows you to be part of all aspects of the operations (HR, IT, etc.) & finance, and finding operational efficiencies would be successful in this role.

Role Responsibilities

Strategic Leadership & Business Growth

• Develop and implement the clinic’s business strategy in alignment with Ontario’s healthcare system and regulatory requirements.
• Identify opportunities for expanding services, optimizing patient flow, increasing OHIP and private billing revenue and leveraging technology investments and other tools into the clinic’s operations.
• Manage relationships with the East Toronto Ontario Health Team (ETHP), East Toronto Family Practice Network, local hospitals (Michael Garron, St Michael’s), referral networks, other healthcare organizations, and significant partners.

Operational Leadership

• Oversee daily clinic operations, ensuring smooth patient flow, scheduling efficiency, and high-quality care delivery.
• Work with Medical directors, Physicians, and administrative staff to optimize workflows, maximize revenues and reduce patient wait times.
• Implement Clinic best practice policies and procedures for Ontario’s Personal Health Information Protection Act, Health & Safety, Infection Prevention & Control, Human Resources, and Patient Service.
• Oversee the Clinic’s financial operations, including review of revenues, costs, and key performance indicators to ensure alignment with budget and delivery of the lowest partner overhead.
• Work closely with the Accounting & IT Manager to manage budgets, financial planning, OHIP billing, and cost control.
• Identify opportunities to improve revenues, reduce overhead costs, and increase non-OHIP revenue streams (e.g., uninsured services, third-party billing, and other plans).
• Identify and onboard new family physicians and specialists to the Albany Team and ensure optimum integration with Clinic operations.
• Review and support ongoing relationships with existing family physicians and specialists.
• Develop and deliver training and support sessions for family physicians to maximize practice efficiency.

Human Resources Management

• Oversee the HR Manager to manage staffing, recruitment, and workforce planning in compliance with Ontario’s Employment Standards Act (ESA). Ensure compliance with Ontario Labour Laws, WSIB requirements, and workplace health and safety regulations.
• Foster a positive workplace culture that promotes teamwork, staff retention, and high morale.

Patient Experience & Quality Assurance

• Ensure high patient care and customer service standards, addressing patient concerns and improving satisfaction.
• Monitor and respond to patient feedback to enhance the clinic’s reputation.
• Oversee patient intake procedures, appointment scheduling, and front-desk operations to maximize efficiency.

Business Continuity (Compliance, Risk Management & Legal Requirements)

• Ensure clinic compliance with Ontario’s healthcare regulations, PHIPA (Personal Health Information Protection Act), workplace safety standards under Ontario’s Occupational Health and Safety Act (OHSA).
• Maintain assessment of risks to ongoing Clinic operations and mitigate to greatest extent possible.

Desired Qualifications

• Post-secondary degree in accounting, or related field, or equivalent experience.
• At minimum of 15 years of relevant financial experience.
• Proven experience in a CFO or in a senior leadership role.
• Excellent leadership, relationship-building, strategic thinking, problem-solving, and decision-making skills.
• Superior communication skills (oral and written) and interpersonal skills.
• Ability to manage staff, improve workflows, and maintain high standards of care.
• Detail-oriented and possesses a strong work ethic; ability to multitask and execute a wide range of assignments; strong time management skills.
• MBA or MHA preferred is an asset.
• Knowledge of Ontario’s healthcare system including emerging technologies for primary care is an asset.

Please note that at present, legal eligibility to work in Canada is a prerequisite for this role.

This open role is currently being featured by Thorek / Scott and Partners! We highlight a variety of open roles every week. If you save this position to apply to later, it may appear closed when you revisit it. For a full list of all open positions, please visit www.thorekscott.com.

We appreciate your interest in this role.

In sharing your resume, you place your trust in us to treat you with integrity and respect and act in your best interests. All resumes will be held in the strictest of confidence. Those who most closely meet our client’s requirements will be contacted for an interview.

Please pass this opportunity forward. We welcome all referrals should someone in your network benefit from this opportunity.

Seniority level

Seniority level

Executive

Employment type

Employment type

Full-time

Job function

Job function

Accounting / Auditing

Hospitals and Health Care

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Chief Financial Officer • Toronto, ON, Canada