General Manager - Cambridge Smartcentre

Banana Republic; Cambridge; On-site; CAD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a General Manager to lead their store team in delivering exceptional customer experiences and achieving profitable sales growth. This role involves managing daily operations, coaching team members, and implementing best practices to maximize efficiency. The ideal candidate will have a strong retail background, excellent communication skills, and a passion for developing talent. Join this innovative company and help shape the future of retail while enjoying competitive benefits and a supportive work environment.

Benefits

50% Merchandise Discount

Competitive Paid Time Off

Company Match for Donations

Registered Retirement Savings Plan

Employee Stock Purchase Plan

Medical, Dental, Vision Insurance

Virtual Health Care 24/7

Maternity/Parental Top Up

Qualifications

• 3-5 years of retail experience leading teams.
• Ability to communicate effectively with customers and employees.

Responsibilities

• Drive sales growth through effective team management.
• Ensure compliance with all operational standards.
• Analyze performance metrics to identify opportunities.

Skills

Retail Management

Customer Service

Team Leadership

Business Acumen

Communication Skills

Planning and Prioritization

Education

College Degree

Job description

About Banana Republic

Banana Republic was founded with an explorer’s spirit and a desire to venture to new places, beyond the boundaries of the everyday. Our clothing is designed for a life with no boundaries.

We travel near and far in search of the finest materials and fabric innovations to infuse style with substance, because we believe that what you wear should open a world of possibilities. The people that make up Banana Republic share the same qualities as our brand: curious, connected, undaunted by boundaries. Sound like you? Join us for the adventure of what’s next.

About The Role

As the General Manager, you are responsible for leading your team to deliver a profitable store business plan. You ensure your store achieves all key metrics and is meeting or exceeding goals. You are the link between the brand vision and how it comes to life in your store. You drive profitable sales growth through all aspects of the store including Customer Operations, Merchandising, Product Operations, and talent development. You will teach and coach behaviors to your store team that deliver a best-in-class customer experience.

What You'll Do

1. Analyze results, identify opportunities, and collaborate with the leadership team to drive key performance indicators.
2. Drive profitable sales through forecasting and scheduling.
3. Manage store budget for daily operations supporting the P&L.
4. Build highly productive teams through sourcing, selecting, and developing people.
5. Be accountable for team performance through coaching and feedback.
6. Teach and train to build capabilities.
7. Lead the implementation and execution of all Standard Operating Procedures and initiatives.
8. Create an inclusive environment.
9. Implement action plans to maximize efficiencies and productivity.
10. Perform Service Leader duties.
11. Represent the brand and understand the competitors.
12. Promote community involvement.
13. Leverage OMNI to deliver a frictionless customer experience.
14. Ensure all compliance standards are met.

Who You Are

1. 3-5 years of retail experience leading others.
2. College degree or equivalent experience preferred.
3. Demonstrated ability to deliver results.
4. Ability to effectively communicate with customers and employees.
5. Ability to maneuver around sales floor, stock room, and office; work around and with chemicals; lift/carry up to 30 lbs.
6. Ability to work a flexible schedule, including travel, nights, weekends, and holidays.
7. Ability to travel as required.
8. Business acumen skills.
9. Strong planning, prioritization, and time management skills.

Benefits at Banana Republic

• Merchandise discount for our brands: 50% off regular-priced merchandise at Gap, Banana Republic, Old Navy, and Athleta; 30% off at Outlet; and 10% off markdowns at Gap, Banana Republic, and Outlet.
• Competitive Paid Time Off plans.
• Company match for donations and volunteer time.
• Registered Retirement Savings Plan.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• Virtual health care 24/7.
• Maternity/Parental Top Up.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer committed to a workplace free from harassment and discrimination. We are dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds, making employment decisions without regard to protected status. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.