General Manager, AX Metrotown Burnaby, BC, Canada - A|X Armani Exchange

Armani; Burnaby; On-site; CAD 80,000 - 95,000; Full time

Benefits offered by this job

Commission-based bonus

Medical and dental benefits

Paid time off

RRSP matching

Merchandise discount

Restaurant discount

Uniform provided

Friends & family sales

Job summary

The Armani Metrotown store in Burnaby is seeking a General Manager to lead our luxury retail team. You will drive sales, deliver exceptional client experiences, and oversee merchandising, operations and talent development with integrity and strategic vision.

As the on-floor leader, you will steer team performance, manage budgets, and collaborate with regional partners to optimize the Armani brand presence while upholding the company culture of elegance and service.

Qualifications

• Minimum five years in retail management.
• College/post-secondary degree preferred.
• Experience with buying and merchandising preferred.
• Excellent written and verbal communication; ability to influence.
• Experience delivering sales management trainings.
• Proficient with retail systems and Office (Excel/Word/PowerPoint).
• Flexible schedule incl. holidays, nights, weekends.
• Multilingual skills are a strong asset.
• Willingness to travel domestically and internationally.

Responsibilities

• Lead store team to drive sales and client experience.
• Provide input on merchandising, marketing and client relationships.
• On-floor leadership to understand the business daily.
• Shape and execute store strategies to build trust with clients.
• Ensure clear communications cascade throughout the team.
• Manage end-to-end store operations, including labour and budgets.

Skills

Leadership

Retail management

Communication

Team motivation

Flexible schedule

Multilingual asset

Travel available

Education

College degree

Tools

Retail systems

Excel

Word

PowerPoint

Job description

General Manager | Full-Time | Armani Exchange, Metrotown

This posting is for an existing vacancy

As the leader of the store, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will align the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a General Manager you will also provide input on merchandising, marketing, and client relationship strategies. Your presence daily on the sales floor will provide you the opportunity to understand the business on the front line, and you will have the opportunity to use the insights to improve your store’s business. You will help shape and execute store strategies to build trusting relationships with clients and associates, to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role, you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. You will be responsible for the end-to-end management of the store and its team, including labour and supply budget.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Minimum Five (5) years of experience in similar retail management field
• College/Post-Secondary degree preferred
• Experience with buying & merchandising is preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate direct reports
• Demonstrated experience in executing Sales Management Trainings and Presentations
• Proficiency with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset
• Ability to travel when required, both domestic and international

Why Join Us

Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world.

The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange.

This role has an annual salary range of $80,000 to 95,000 plus bonus, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions.

OUR CULTURE

As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure.

OUR BENEFITS

• COMPENSATION: Commission (Eligibility Based On Position) Retail Bonus Program Employee Referral Bonus Program
• BENEFITS: Medical Dental Vision Prescription Drug Life Insurance Dependent Life Insurance Accidental Death & Dismemberment Insurance Employee Assistance Program
• PAID TIME: Paid Time Off for Vacation and Sick Days Pregnancy & Parental Leave Top-Up Long-Term Disability Paid Time Off to Volunteer in your Community
• SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates
• ASSOCIATE PERKS: Armani Merchandise Discount Restaurant Discount Uniform Exclusive Friends & Family Sales

NOTE: Benefits may vary based on position eligibility

YOUR CAREER

Training and Development Opportunities Rewards and Recognition programs Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.