Sales Supervisor (FT), AX Outlet, McArthurGlen Richmond, BC, Canada - A|X Armani Exchange Outlet

Armani; Richmond; On-site; CAD 28,000 - 32,000; Full time

Benefits offered by this job

Merchandise discount

Restaurant discount

Uniform

Friends & Family sales

Job summary

Armani Exchange Outlet at McArthurGlen Outlets is seeking a Sales Supervisor to lead the team, drive sales, and deliver an exceptional client experience in a luxury retail environment. The role emphasizes coaching, strategic execution, and maintaining store operations with integrity.

You will mentor associates, shape client relationship strategies, and act as a visible leader on the sales floor to ensure strong revenue growth and excellent customer service. This is a full-time position in Canada.

Qualifications

• Demonstrated success as a Client Advisor with results and teamwork.
• Excellent verbal and written communication with ability to motivate team and influence partners.
• Experience with Retail Systems and Office programs (Excel, Word, PowerPoint).
• Open availability with a flexible schedule including holidays, nights and weekends.
• Languages beyond English (Italian, Spanish, French, Mandarin, or others) are a strong asset.

Responsibilities

• Lead and inspire the sales team to drive sales and deliver an excellent client experience.
• Provide in-the-moment coaching on the sales floor and implement client relationship strategies.
• Ensure effective communication cascades throughout the team and align store strategies to build trusting client relationships.
• Drive personal and team sales while upholding integrity and collaboration.

Skills

Client advisor

Team player

Communication

Retail systems

Office programs (Excel, Word, PowerPo

Education

College degree preferred

Tools

Retail systems

Excel

Word

PowerPoint

Job description

Sales Supervisor | Full-Time | Armani Exchange Outlet, McArthurGlen Outlets
This posting is for an existing vacancy
As a leader within Giorgio Armani Canada Corporation, you will be part of a diverse leadership and sales team, who you will inspire and motivate each day. You will assist in aligning the entire team on driving sales, providing an excellent client experience, building strong talent and ensure the store operates efficiently and effectively. Your ability to combine entrepreneurial spirit, passion for the brand and knowledge of the luxury/retail business with organizational skills to manage the store will greatly influence the client and associate experience.

As a Sales Supervisor, you will also provide input on client relationship strategies. Your daily presence on the sales floor will drive excellence in client experiences and ensure that associates are receiving in-the-moment coaching. You will help shape and execute store strategies to build trusting relationships with clients and associates to drive revenue. In addition, you will be accountable for ensuring appropriate communications are cascaded throughout the team.

To succeed in this role you are willing to lead by example and with integrity, collaborate, be intellectually curious, strategic, lead through ambiguity and change and results oriented. As a member of the management team, you will also be responsible for driving sales personally and through the team.

Our team mission is passionately conveying the vision of Giorgio Armani.

Qualifications & Skills

• Demonstrated success as a Client Advisor in results and strong team player
• College/Post-Secondary degree preferred
• Excellent communication (verbal and written) skills and the ability to influence partners and motivate team
• Experience with Retail Systems and Office programs, i.e. Excel, Word and PowerPoint
• Open availability and able to work a flexible schedule, including holidays, nights and weekends
• While not required, Italian, Spanish, French, Mandarin or other language skills are considered a strong asset

Why Join Us

Join us in our mission to passionately convey Giorgio Armani’s unique vision of timeless and natural elegance, where fashion and design provoke a confident state of being for all people by fostering beauty in the world.

The Armani Group is one of the leading fashion and luxury goods groups in the world today. Our company designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances, cosmetics, chocolates, hotels and restaurants under a range of brand names: Giorgio Armani, Emporio Armani and Armani Exchange.

This role offers a pay rate of $20.00 to $23.00/hour plus commission and bonus, depending on experience and qualifications. We believe in rewarding great talent, which is why eligible team members may also earn performance-based bonuses and annual incentives that recognize individual impact and contributions.

OUR CULTURE

As a company one of our goals is to motivate and drive a unified team to deliver the Armani experience. We believe the fuel to the power of the brand is through the collaboration of our associates. We are dedicated to fostering the development and growth of our people, roles and structure.

OUR BENEFITS

• COMPENSATION: Commission (Eligibility Based On Position) Retail Bonus Program Employee Referral Bonus Program
• BENEFITS: Medical Dental Vision Prescription Drug Life Insurance Dependent Life Insurance Accidental Death & Dismemberment Insurance Employee Assistance Program
• PAID TIME: Paid Time Off for Vacation and Sick Days Pregnancy & Parental Leave Top-Up Long-Term Disability Paid Time Off to Volunteer in your Community
• SAVINGS AND RETIREMENT: Group Registered Retirement Savings Plan (RRSP) with Company Matching for Full & Part-Time Associates
• ASSOCIATE PERKS: Armani Merchandise Discount Restaurant Discount Uniform Exclusive Friends & Family Sales
• NOTE: Benefits may vary based on position eligibility

YOUR CAREER

Training and Development Opportunities Rewards and Recognition programs Opportunities in various brands in the Canadian Corporate Office (Greater Toronto Area), as well as domestic and international opportunities.