General Manager--AQ'AM Flagging & Safety

ʔaq̓am Community Enterprises; Cranbrook; On-site; CAD 60,000 - 80,000; Full time

Job summary

A Ktunaxa-owned business in Cranbrook is seeking a General Manager to lead its Traffic Control, Fire Services, Safety, and Security Services team. The role involves directing operations, managing costs, and enhancing employee engagement. Ideal candidates will have strong leadership skills, relevant experience, and a commitment to safety and customer service. Join a dedicated team focused on providing reliable safety services across BC and Alberta.

Benefits

Annual Performance Bonus Program

Employer matching RRSP Program

Employer Group Benefit Program

Qualifications

• 5+ years of demonstrated leadership experience in traffic control, fire safety, or security services.
• Strong verbal and written communication skills.

Responsibilities

• Achieve company key performance indicators related to sales and customer service.
• Lead recruitment efforts, including onboarding and orientation.
• Oversee company financials, including budgeting and cost management.

Skills

Leadership

Communication

Customer Service

Education

Post-secondary education in commerce

Management

Human Resources

Operations Management

Job description

Job Title: General Manager Status: Permanent, Full Time

Company: ʔaq̓am Flagging & Safety Ltd. (AFS) Location: 7470 Mission Road, Cranbrook BC

Compensation: $60,000 - $80,000 annually Reports to: ACE General Manager

About the Position:

AFS seeks an experienced General Manager to lead our Traffic Control, Fire Services, Safety, and Security Services team. This role involves directing all operational aspects, including relationship building, sales, customer service, and human resources, while managing costs and margins. The ideal candidate will possess a unique blend of education and experience in leadership, relationship building, and employee engagement, demonstrating sound judgment and decision-making skills in previous roles.

About Us:

AFS, a Ktunaxa-owned business, has been delivering professional safety services for over a decade. We offer comprehensive traffic control, fire safety, and security solutions across the interior of BC and central and southern Alberta. Our expertise lies in providing reliable and professional services for construction sites, road work zones, events, and various traffic management and security scenarios throughout our service area.

Job Description:

We are seeking a highly motivated and dedicated individual to join our team as a General Manager. The ideal candidate will exhibit loyalty and integrity in their tasks, show enthusiasm and interest in their work, and possess the ability to execute tasks with attention to detail. Furthermore, the candidate should inspire teammates to follow them, demonstrating strong leadership qualities.

Key Responsibilities:

● Achieve company key performance indicators related to sales, customer service, and administration.

● Evaluate local market conditions, identify current and prospective sales opportunities, and develop forecasts, financial objectives, and business plans.

● Lead recruitment efforts, including new employee onboarding and orientation.

● Promote and maintain a robust safety program (SAFE) and positive workplace culture.

● Utilize LEAN principles to enhance efficiency and foster innovation.

● Play a pivotal role in employee engagement by addressing concerns and conducting performance management.

● Oversee company financials, including budgeting, cost, and margin management.

● Manage company assets effectively.

Preferred Behaviors:

● Dedicated: Devoted to a task or purpose with loyalty and integrity.

● Enthusiastic: Exhibits intense and eager enjoyment and interest in their work.

● Detail Oriented: Executes tasks with precision, ensuring all necessary details are addressed.

● Leadership: Inspires and motivates teammates to follow their lead.

Qualifications:

Combinations of relevant experience and education will be considered.

● 5+ years of demonstrated leadership experience in one of our key contracting areas: Traffic control, Fire Safety or Security guard services.

● Strong verbal and written communication skills.

● Post-secondary education in commerce, management, human resources, operations management, or an equivalent field is desired.

● Previous experience in sales is desired.

● Experience in customer service, operations, or human resources would be an asset.

● Experience in the traffic industry would be an asset.

Benefits:

● Annual Performance Bonus Program

● Employer matching RRSP Program

● Employer Group Benefit Program

Application Process:

• For general inquiries and or to apply, please submit your resume and cover letter to [e-mail]. We thank all applicants for their interest, however only selected candidates will be contacted.