General Manager

Lykos; Toronto; On-site; CAD 100,000 - 150,000; Full time

Job summary

A leading company in payment facilitation is seeking a strategic leader to support the CEO in business strategy and operational excellence. This role requires a strong background in payments, leadership skills, and the ability to drive revenue growth and partner alliance initiatives. The candidate will oversee operations, ensure compliance, and manage a high-performing team to maintain the company's market leadership.

Qualifications

• 7 years of required experience in operational leadership and payment facilitation.
• Strong background in strategic business planning and compliance management.

Responsibilities

• Develop and execute business strategies in the payment industry.
• Oversee day-to-day operations ensuring compliance with regulations.
• Drive business development to acquire new merchants and expand market share.

Skills

Leadership

Industry Knowledge

Payments

Product Knowledge

Knowledge

Focus

Communication

Accountability

Vision

Teamwork

Education

Bachelor’s degree in Business, Finance, or a related field

MBA preferred

Job description

Minimum Education : Bachelor’s degree in Business, Finance, or a related field; MBA preferred

Required Experience : 7.0 Years

Required Hard Skills : Leadership, Industry Knowledge, payments, Product Knowledge

Preferred Soft Skills : Knowledge, Focus, Communication, Accountability, Vision, Teamwork

Highlights

Country : Canada

City : Toronto

Required Language : English

Preferred Language : French Canadian

Job Description

Reporting directly to the CEO, this role will actively support the CEO in executing the company’s vision and strategy. The ideal candidate will have a strong background in payment facilitation, merchant services, and operational leadership. This individual will be responsible for overseeing business strategy, revenue growth, and overall company operations to ensure our client remains a market leader.

Key Role Objectives

How you will contribute :

• Strategic Leadership : Develop and execute business strategies to enhance our clients position in the payment industry, with a strong focus on PayFac and merchant acquisition.
• Operational Management : Oversee day-to-day operations, ensuring efficiency and compliance with industry regulations and standards.
• Revenue Growth & Expansion : Drive business development efforts to acquire new merchants, expand market share, and optimize existing relationships.
• Partnerships & Alliances : Build and maintain relationships with banks, payment processors, and other strategic partners to enhance our clients service offerings.
• Compliance & Risk Management : Ensure all operations align with regulatory requirements and industry best practices in payment facilitation.
• Technology & Innovation : Work closely with the technology and product teams to enhance the company’s payment solutions, ensuring they remain competitive and cutting-edge.
• Team Leadership & Development : Recruit, mentor, and lead a high-performing team to drive business success and maintain a strong organizational culture.
• Financial Oversight : Manage budgets, financial planning, and profitability, ensuring sustainable growth and operational efficiency.
• CEO Support : Act as a key advisor to the CEO, assisting in decision-making, strategic planning, and high-level operational execution.