General Manager

Jamba; Saskatchewan; On-site; CAD 45,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to oversee daily operations and drive business success. In this pivotal role, you will manage staffing, enhance guest experiences, and ensure compliance with company policies. Your leadership will motivate and mentor a team while fostering a culture of excellence. This position offers the opportunity to make a significant impact in a fast-paced environment, where your strategic insights will help shape the store's future. If you thrive in a challenging atmosphere and are passionate about delivering top-notch service, this role is for you.

Qualifications

• Prior management experience, preferably as an AGM or similar.
• Proficiency in Microsoft Office and register systems.

Responsibilities

• Manage daily store operations and business results.
• Deliver exceptional guest experiences aligned with KPIs.
• Analyze business trends and develop strategies to meet sales goals.

Skills

Resilience and adaptability

Effective communication

Results-driven strategizing

Ability to inspire and develop talent

Tools

Microsoft Office

Register systems

Job description

Join to apply for the General Manager role at Jamba.

The General Manager (GM) is responsible for the day-to-day store operations and business results. The GM manages staffing, builds sales, controls costs, ensures top guest service, and exemplifies company values and policies. Candidates should have prior management experience, such as an AGM role or equivalent, with a proven track record of adaptability and leadership.

Essential Functions

1. General
2. Understand and communicate the company's vision, mission, and values.
3. Maintain operational excellence.
4. Respond to directions accurately and ensure team compliance.
5. Recognize and reward outstanding performance.
6. Demonstrate effective leadership and seek continuous improvement.
7. Perform other duties as assigned by the District Manager.

Customer Service

1. Deliver exceptional guest experiences aligned with KPIs.
2. Ensure adequate shift coverage and adherence to scheduling guidelines.
3. Support training of team members in service and product knowledge.
4. Motivate and mentor staff to engage with guests effectively.

Operations

1. Follow all company policies and procedures.
2. Maintain store standards for cleanliness, administration, and supplies.
3. Order supplies efficiently and cost-effectively.
4. Provide performance feedback and support disciplinary actions.
5. Communicate clearly for smooth operations.
6. Ensure compliance with food safety and cash handling policies.
7. Analyze business trends and develop strategies to meet sales and fiscal goals.
8. Market the store and promote the brand.

Essential Skills

• Resilience and adaptability in changing environments.
• Accountability and responsibility for own actions.
• Effective communication skills.
• Results-driven strategizing.
• Ability to inspire and develop talent.

Requirements

• Minimum age of 18 years.
• Availability to work 40-45 hours weekly, including varied shifts.
• Previous management experience, preferably as an AGM or similar.
• Proficiency in Microsoft Office and register systems.
• Reliable transportation.

Job Conditions

Work Environment: Exposure to high temperatures, cold, water, and allergens such as nuts and citrus.

Physical Demands: Frequent talking, hearing, standing, and lifting up to 40 lbs. Ability to work in coolers and freezers.