General Manager

Renard International Hospitality Search Consultants; Ottawa; On-site; CAD 90,000 - 100,000; Full time

Job summary

A leading hospitality consultancy is seeking a Bilingual General Manager for a small branded property in Ottawa. The role focuses on overseeing daily operations, enhancing customer satisfaction, and driving sales growth. Candidates should have a hands-on management style and 3-5 years of experience in a similar role, alongside strong English and French communication skills.

Benefits

Annual incentives

Comprehensive benefits package

Qualifications

• Minimum three to five years in a General Manager role.
• Strong knowledge of local competition and industry trends.
• Excellent communication skills in both English and French.

Responsibilities

• Manage daily operations and maintain high standards of customer satisfaction.
• Lead a guest-focused team and ensure profitable budget targets are met.
• Collaborate with restaurant management on guest packages.

Skills

Bilingual Communication (English/French)

Customer Relations

Sales Growth

Team Leadership

Job description

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Renard International Hospitality Search Consultants provided pay range

This range is provided by Renard International Hospitality Search Consultants. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$90,000.00 / yr - CA$100,000.00 / yr

Direct message the job poster from Renard International Hospitality Search Consultants

Our client is seeking a Bilingual General Manager for their small branded property in the Ottawa area of Ontario. The General Manager will be responsible for daily operations, with strengths in front office, customer relations, and sales growth.

The ideal candidate must have a “Can Do” attitude, hands-on management style, and excellent knowledge of branded properties. They will work closely with the owner team to maintain standards and maximize customer satisfaction and retention.

Requirements include a minimum of three to five years in a General Manager role, knowledge of local competition, industry trends, and strong English and French communication skills. Human resources and mentoring skills are also essential to lead a guest-focused team.

The successful candidate will meet or exceed hotel budget targets, including product and labor cost control, and work creatively on guest packages and collaborate with restaurant management.

This role requires understanding guest needs, anticipating customer expectations, and striving to impress at every opportunity.

Compensation : The salary package is around CA$90,000 to CA$100,000, with annual incentives and benefits.

If interested, please send your resume in PDF and a cover letter to Robin Sheardown at [e-mail].

Applicants must be legally able to work in Canada.

Kind regards,

Robin Sheardown

Tel : [phone] Ext: 251 Skype: robin.sheardown Email: [e-mail]

Seniority level: Director

Employment type: Full-time

Job function: Management

Hospitality