General Manager

Cabela's Retail Canada ULC; Ottawa; On-site; CAD 200,000 - 250,000; Full time

Job summary

A leading retail outdoor company is seeking a Retail Store General Manager in Ottawa, Ontario. You'll be responsible for guiding the team to provide exceptional customer service, managing store operations, and driving profitability. Ideal candidates will have 3-5 years of management experience in retail and strong financial analysis skills. This is a full-time position with competitive wages and career advancement opportunities.

Benefits

Discounts on retail merchandise

Fun work environment

Competitive wages

Unlimited career advancement opportunities

Qualifications

• 3-5 years management experience in big box retail.
• Strong financial analysis skills.
• Ability to obtain a CFC PAL license.

Responsibilities

• Guide the store team to deliver Legendary Customer Service.
• Manage store operations to ensure profitability.
• Oversee the annual operating budget.

Skills

Leadership

Financial analysis

Communication

Staff development

Computerized systems

Dynamic improvement

Tools

POS systems

MS Office

Job description

Summary :

The Retail Store General Manager guides the store and the team to provide Legendary Customer Service, increasing sales and profitability. The GM implements strategies, policies, and procedures to maximize operational efficiency and collaborates with retail operations in Canada and the US to share best practices across the division.

Responsibilities :

• Coach, train, motivate, and inspire the team to deliver Legendary Customer Service at all times.
• Manage the store's operations in line with sound business practices and organizational objectives to ensure profitability and positive cash flow.
• Oversee the annual operating budget of the store.
• Ensure compliance with regulatory authorities, including the Canadian Firearms Centre.
• Coach and develop the senior management team, supporting their growth and contributing to succession planning.
• Drive ongoing improvements in the store and across the company, facilitating communication and supporting the implementation of new programs.
• Partner with Human Resources to promote employee engagement and development, managing performance and disciplinary actions per policies.
• Manage and maintain the store's fixed assets, ensuring they are in top condition and protected from loss and obsolescence through policies and regular maintenance.
• Maintain effective communication with the retail management team, staff, and corporate partners.
• Provide regular reports on store operations, financial performance, and future planning.

Qualifications :

• 3-5 years management experience, particularly in big box retail.
• Experience with computerized systems, including POS and inventory management.
• Strong financial analysis skills.
• Excellent leadership, recruitment, training, and staff development skills.
• Effective communication skills, both verbal and written.
• Proficiency in MS Office and other office software.
• Knowledge or experience in outdoor activities and products is preferred.
• Ability to obtain a CFC PAL license.
• Proven ability to operate in a dynamic, continuous improvement environment.

Bass Pro Shops & Cabela's welcomes applications from people with disabilities. Accommodations are available during the assessment and selection process.

Benefits :

• Discounts on retail merchandise, restaurants, resorts, and attractions.
• Fun work environment.
• Competitive wages and excellent benefits.
• Unlimited career advancement opportunities.
• Bass Pro Cares Fund.

Employment Type : Full-Time

Experience : 3-5 years

Vacancy : 1