General Manager

Select People Solutions; Lethbridge; On-site; CAD 110,000 - 130,000; Full time

Job summary

Lethbridge Country Club in Alberta is seeking a seasoned General Manager to lead daily operations across golf, dining, facilities and turf management while upholding the club’s standards of service and member experience.

You will partner with the Board to develop budgets, drive financial performance, and guide a diverse team through staffing, development, and strategic initiatives that enhance member satisfaction and community engagement.

Qualifications

• 5+ years of proven experience in a General Manager, Operations Manager or comparable senior leadership role.
• Strong financial management including budgeting, forecasting, capital projects, asset management and financial reporting.
• Post-secondary education in Business Administration, Management, Hospitality or equivalent and senior leadership experience.
• Demonstrated experience leading multidisciplinary teams and overseeing daily business operations.
• History of success developing and implementing strategic plans and organizational policies.
• Excellent communication, interpersonal and relationship-building skills.
• Ability to balance financial objectives with exceptional customer service and member satisfaction.
• Experience implementing operational improvements and supporting organizational growth.

Responsibilities

• Oversee daily Club operations, including golf services, food & beverage, facilities, and turf management.
• Develop and manage annual operating and capital budgets, financial forecasts, and expenditure controls.
• Partner with the Board of Directors to execute the Club’s strategic plan, priorities and long-term objectives.
• Lead and support department managers, including staffing, performance management and employee development.
• Drive member satisfaction, retention, engagement and membership growth through communication and programming.
• Maintain relationships with employees, vendors and community stakeholders.
• Oversee facility maintenance, capital improvements, asset management and service contracts.
• Ensure compliance with employment legislation, health and safety requirements and organizational policies.
• Prepare financial reports, operational updates and recommendations for the Board.
• Oversee membership administration, communications and initiatives to enhance member satisfaction.

Skills

Leadership

Communication

Financial management

Strategic planning

Team development

Stakeholder engagement

Education

Post-secondary education in Business Administration, Management, Hospitality or equivalent

Job description

Established in 1913, the Lethbridge Country Club is a longstanding part of the Southern Alberta community, offering a private golf club experience with golf, dining, and social opportunities for its members. With a rich history and a commitment to providing exceptional service, the Club offers a welcoming environment where members can enjoy recreation, connection, and community.Select People Solutions is pleased to partner with the Lethbridge Country Club in the search for an experienced General Manager to lead the Club's operations, financial performance, and continued success. This is an exciting opportunity for a well-rounded business leader who enjoys building relationships, developing teams, and creating exceptional member experiences.What’s in it for You?• Provide overall leadership and accountability for the Club’s operations, financial performance, member experience and team culture.• Key leadership role with direct involvement in strategic planning and organizational decision-making• Opportunity to work closely with the Board of Directors and contribute to the Club's long-term success• Opportunity to make a meaningful impact on member satisfaction, operational excellence, and organizational growth• Benefit PackageCompensation & Hours:• The rate of pay will be in the range $110K to $130K/year + bonus based on meeting performance targetsPosition Summary:• Oversee daily Club operations, including golf services, food and beverage, facilities, and turf management• Develop and manage annual operating and capital budgets, financial forecasts, and expenditure controls• Partner with the Board of Directors to execute the Club’s strategic plan, annual priorieties, and long term objectives• Lead and support department managers, including staffing, performance management, and employee development• Drive member satisfaction, retention, engagement and membership growth through communication and programming• Maintain positive relationships with employees, vendors, and community stakeholders• Oversee facility maintenance, capital improvements, asset management, and service contracts• Ensure compliance with employment legislation, health and safety requirements, and organizational policies• Prepare financial reports, operational updates, and recommendations for the Board of Directors• Oversee membership administration, communications, and initiatives to enhance member satisfaction• Identify opportunities to improve operational processes, service delivery, and overall Club performanceRequired Qualifications:• 5+ years of proven experience in a General Manager, Operations Manager, or comparable senior leadership role• Strong financial management skills, including budgeting, forecasting, capital projects, asset management, and financial reporting• Post-secondary education in Business Administration, Management, Hospitality field or an equivalent education and senior leadership experience• Demonstrated experience leading multidisciplinary teams and overseeing daily business operations• History of success developing and implementing strategic plans and organizational policies• Excellent communication, interpersonal, and relationship-building skills• Strong organizational, problem-solving, and decision-making abilities• Ability to balance financial objectives with exceptional customer service and member satisfaction• Experience implementing operational improvements and supporting organizational growthBonus Points For:• Experience working with a Board of Directors or within a member-based organization• Background in hospitality, recreation, or other service-oriented industries• Experience managing a seasonal businessRight People. Right Seat.Exciting Job Opportunities in Lethbridge!#INDHM