General Manager

Wendy's; Kingston; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in the quick-service restaurant industry is seeking a Restaurant Manager to oversee daily operations and staff at their Kingston location. The successful candidate will lead a team, ensure compliance with company standards, and drive performance improvements. Competitive wages, bonuses, and comprehensive benefits including health care and advancement opportunities are offered to promote the growth of the right candidate.

Benefits

Competitive wages

Quarterly performance bonuses

RRSP matching program

On-the-job training

Employee discounts on food and drinks

Health and dental benefits for qualifying employees

Advancement opportunities

Qualifications

• Proven experience in restaurant management.
• Skills in team coaching and performance analysis.
• Capability to evaluate staffing needs and adjust schedules.

Responsibilities

• Analyze restaurant performance and recommend plans.
• Manage daily operations and lead staff.
• Ensure compliance with company policies and customer satisfaction.

Skills

Leadership

Coaching

Customer Service

Analytical Skills

Problem Solving

Education

High School Diploma

Job description

In this role, you will provide coaching to the team and create a fun, inviting work environment where the team feels respected and valued. You will identify 5-Star talent and ensure effective scheduling to put the right people in the right places at the right time.

With support from a District Manager (DM), you will manage daily operations and staff of a Wendy’s restaurant in your market. You will be responsible for executing all Company policies, procedures, programs, and systems. You will ensure the achievement of restaurant objectives, compliance with all laws and ethical practices, and lead, interview, select, train, and develop all staff with your DM’s support.

Responsibilities :

• Analyze restaurant performance data and recommend plans to address negative trends.
• Adjust schedules based on labor, performance, and forecast needs.
• Evaluate staffing goals and recommend adjustments to meet them.
• Investigate and resolve customer complaints.
• Monitor service quality and adjust positioning guidelines as needed.
• Approve expenditures within guidelines.
• Recommend corrective actions for customer service issues or staff performance problems.

As a multi-unit Wendy's franchisee, Quicker Foods Inc. offers benefits such as:

• Competitive wages
• Quarterly performance bonuses
• RRSP matching program
• On-the-job training
• Incentive and recognition programs
• Community involvement opportunities
• Employee discounts on food and drinks
• Health and dental benefits for qualifying employees
• Advancement opportunities within the restaurant, operations, and head office
• Training in food safety and health and safety

If you're planning to move but wish to retain your seniority or find a new job, with 55+ locations, we may find a suitable position for you during your relocation.

In accordance with the Ontario Human Rights Code and AODA, accommodations are available during the recruitment process. Please inform us of any required accommodations if contacted for an employment opportunity.

The Wendy’s Story

Wendy is a real person, daughter of our founder Dave Thomas. She is a successful franchise owner, and we believe Dave would be proud. Since 1969, Wendy’s has been committed to serving fresh, made-to-order hamburgers, setting us apart from other quick-service restaurants that use frozen beef and mass produce food. Our dedication to customer satisfaction continues to drive us today.