General Manager

The Taphouse Coquitlam; Coquitlam; On-site; CAD 65,000 - 85,000; Full time

Job summary

A popular local tavern in Coquitlam is seeking an experienced General Manager to elevate the guest experience. You'll lead daily operations, inspire a high-performance team, and ensure every guest leaves satisfied. The ideal candidate possesses strong leadership and organizational skills, with a passion for hospitality. This role requires flexibility, including evenings and weekends.

Qualifications

• Proven experience as a General Manager or AGM in a high-volume restaurant, bar, or pub.
• Strong leadership skills with hands-on team-first attitude.
• Passion for creating standout guest experiences.
• Understanding of restaurant operations, budgeting, and cost controls.
• Flexible schedule including evenings, weekends, and late nights.

Responsibilities

• Oversee daily operations of both front and back of house.
• Lead, train, and develop a strong management and service team.
• Drive sales and profitability through effective cost control and guest satisfaction.
• Maintain high standards of service, cleanliness, and safety.
• Collaborate with team members on promotions, menu development, and special events.

Skills

Leadership skills

Communication skills

Problem solving skills

Organizational skills

Customer service

Job description

About this Role: We’re looking for an experienced and driven General Manager to lead the charge as we evolve and elevate our guest experience. The ideal candidate is a strong leader, a strategic thinker, and someone who thrives in a fast-paced, dynamic environment.

This is more than a management role, it's a leadership opportunity for someone who wants to make their mark on the local hospitality scene. You’ll oversee day-to-day operations, inspire a high-performance team and ensure every guest leaves looking forward to their next visit.

Key Responsibilities:
Oversee daily operations of both front and back of house
Lead, train, and develop a strong management and service team
Drive sales and profitability through effective cost control and guest satisfaction
Maintain high standards of service, cleanliness, and safety
Manage scheduling, staffing, and performance reviews
Collaborate with team members on promotions, menu development, and special events
Handle guest feedback with professionalism and poise

What We’re Looking For:
Proven experience as a General Manager or AGM in a high-volume restaurant, bar, or pub
Strong leadership skills with hands-on team-first attitude
Passion for creating standout guest experiences
Understanding of restaurant operations, budgeting, and cost controls
Strong organizational, communication, and problem solving skills
Flexible schedule including evenings, weekends, and late nights

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The Taphouse is a lively modern tavern with locations in Guildford & Coquitlam! Our menu & craft beer selection make it the perfect place for lunch/dinner or a quick pint. Settle in with some friends and watch the big game, then stick around for great live entertainment, DJs & dancing. With many flat screens and a gigantic a main screen, this is the best place to come and experience sporting games! Book your birthday party, special event or fundraiser with us & enjoy the best in food, drinks & entertainment.

Happy hour from 2-6PM everyday and 9pm to close Sunday through Thursday. Daily lunchtime & dinner specials. Join us for brunch every Saturday & Sunday from 11-2PM

Breakfast, lunch, dinner or late night our culinary team has devoted themselves to getting you a fresh, delicious meal that you'll return for time and time again!