General Manager

BGO Group; Calgary; On-site; CAD 125,000 - 135,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual discretionary bonus

Job summary

BGO is seeking a General Manager for our Calgary properties to guide financial performance, oversee daily operations, and lead onsite staff. The role focuses on budgeting, revenue, maintenance, safety, and sustainability while building strong tenant relations and supporting leasing activities.

Based in Calgary, AB, this on-site position offers a competitive compensation package with comprehensive benefits and an annual discretionary bonus.

Qualifications

• 5-7 years of retail property management experience.
• Strong background in leasing, maintenance, financial management, and team leadership and development.
• Experience with redevelopment projects is an asset.
• Post-secondary education in real estate, business, or related field; RPA or CPM designation preferred.
• Proficiency with Microsoft Office and Yardi or similar property management software.
• Must have or be willing to obtain a License from Real Estate Council of Alberta.

Responsibilities

• Operations & Property Management: Manage property maintenance, repairs, cleaning, landscaping, snow removal, and security services to ensure efficient operations.
• Financial Management & Reporting: Oversee budgets, revenue, expenses, capital costs, financial reporting, tenant billings, and timely collection of receivables.
• Cost Control & Sustainability: Implement cost-saving measures, energy conservation initiatives, and sustainable practices to improve property performance.
• Tenant & Community Relations: Build strong tenant relationships, address concerns, enhance customer service, and implement tenant retention strategies.
• Marketing & Leasing Support: Execute marketing campaigns and tenant promotions while collaborating with leasing teams to achieve occupancy targets and maintain a balanced tenant mix.
• Leadership & Team Management: Lead onsite staff, support professional development, and foster accountability, teamwork, and continuous improvement.
• Compliance & Risk Management: Ensure adherence to safety regulations, environmental policies, corporate standards, and risk management practices.
• Stakeholder Collaboration: Work closely with asset managers, property owners, municipal authorities, and community organizations to support financial performance and strengthen community engagement.

Skills

Property management

Leadership

Financial management

Tenant relations

Team development

Education

Real estate or business education

RPA or CPM designation preferred

Tools

Microsoft Office

Yardi

Job description

The General Manager will guide the property’s financial performance by monitoring budgets, expenses, revenue, financial reports, tenant billing, and receivables while working with owners and asset managers to achieve business objectives. They will oversee daily property operations, maintenance, safety, and sustainability initiatives while building positive tenant relationships, supporting leasing and marketing efforts, and strengthening community engagement. The successful candidate will also lead and develop onsite staff, promote teamwork and accountability, and ensure compliance with company policies, regulatory requirements, and operational standards.

This is a on-site position located in Calgary, AB.

What You Will Do

• Operations & Property Management: Manage property maintenance, repairs, cleaning, landscaping, snow removal, and security services to ensure efficient operations.
• Financial Management & Reporting: Oversee budgets, revenue, expenses, capital costs, financial reporting, tenant billings, and timely collection of receivables.
• Cost Control & Sustainability: Implement cost-saving measures, energy conservation initiatives, and sustainable practices to improve property performance.
• Tenant & Community Relations: Build strong tenant relationships, address concerns, enhance customer service, and implement tenant retention strategies.
• Marketing & Leasing Support: Execute marketing campaigns and tenant promotions while collaborating with leasing teams to achieve occupancy targets and maintain a balanced tenant mix.
• Leadership & Team Management: Lead onsite staff, support professional development, and foster accountability, teamwork, and continuous improvement.
• Compliance & Risk Management: Ensure adherence to safety regulations, environmental policies, corporate standards, and risk management practices.
• Stakeholder Collaboration: Work closely with asset managers, property owners, municipal authorities, and community organizations to support financial performance and strengthen community engagement.

Who You Are

Key Qualifications

• 5-7 years of retail property management experience, preferably in enclosed shopping centres.
• Strong background in leasing, maintenance, financial management, and team leadership and development..
• Experience with redevelopment projects is an asset.
• Post-secondary education in real estate, business, or a related field; RPA or CPM designation preferred.
• Technology Proficiency: Advanced knowledge of Microsoft Office (Excel, Word, Outlook) and experience with Yardi (or similar property management software).
• Must have or be willing to obtain a License from Real Estate Council of Alberta.

Other Skills and Behaviours

• Relationship & Leadership: Strong communicator with the ability to foster positive relationships with tenants, contractors, and stakeholders.
• Organization & Multi-Tasking: Capable of managing multiple priorities, working under pressure, and meeting deadlines.
• Decision-Making & Problem-Solving: Strategic thinker with the ability to resolve challenges effectively.
• Police Clearance – A criminal verification check is required for employment

Who We Are

BGO is a global leader in real estate investment management, partnering with more than 750 institutional clients to invest in and manage high-quality real estate across office, industrial, residential, retail, and hospitality sectors. With a presence in 28 cities across 12 countries, BGO combines deep local expertise with global reach to unlock value in real estate markets worldwide. As part of SLC Management and Sun Life, BGO brings the strength, scale, and trusted expertise of one of the world's leading financial services organizations.

At BGO, you'll be part of a collaborative team that values your growth, supports your success, and empowers you to make a meaningful impact. We offer a competitive total rewards package, including comprehensive benefits and an annual discretionary bonus. You'll work in a supportive, team-oriented environment with access to ongoing learning, mentorship, and professional development opportunities to help you grow your career.

Thinking About Applying?

The Expected Base Pay Range: $125,000 - $135,000 per year. The Base Pay range is for the primary location for which the job is posted. BGO values the contribution of our employees and our compensation structure may vary based on the geographical location of successful candidates, as well as their experience, skills or qualifications. In addition to base pay, eligible BGO employees participate in various incentive compensation plans, based on individual and business performance as well as a broad range of competitive benefits.

At BGO, we recognize that each employee’s unique experiences, perspectives, and viewpoints strengthen our ability to create and deliver the best value to our clients, partners and stakeholders/investors and therefore we strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientations and life experiences to apply.

BGO is committed to equitable hiring practices and we welcome the opportunity to discuss accommodation and ensure fairness and equity in our hiring process. If you require accommodation, please email us at [e-mail] and include: Job posting #, your name and your preferred method of contact.

We thank all applicants for their interest in employment with BGO, however only those selected for an interview will be contacted.

Application Deadline: we will be accepting applicants for this role until November 15, 2026.