General Management Assistant

Desjardins; Quebec; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus

Pension plan

Group insurance

Telework equipment reimbursement

Job summary

Desjardins is seeking an Administrative Assistant to support the general manager and managers of a large caisse in coordinating administrative tasks. You will manage schedules, draft documents, and prepare materials for meetings and committees.

Responsibilities include organizing events, coordinating internal communications, and maintaining records in line with regulations. French language proficiency and attention to detail are essential for success.

Qualifications

• Four years of relevant experience required
• Knowledge of French is required
• Knowledge of French spelling and grammar
• Understanding of financial services cooperatives
• Knowledge of service standards
• Professionalism and attention to detail

Responsibilities

• Manage the general manager's schedule, phone calls, emails, and mail, based on priorities.
• Consult, consolidate, and assemble strategic documents; establish priorities and recommendations.
• Coordinate delivery of files to Management Committee, Board of Directors, Board of Supervision, Board of Ethics and other committees.
• Prepare for and attend meetings; take minutes and follow up on actions.
• Organize logistics for events and meetings; arrange travel and teleconferences.
• Coordinate internal caisse communications (employee meetings, AGMs, special meetings).
• Handle internal management admin tasks (sales tracking, scorecard, expenses, inventory, equipment, evaluations).
• Manage documents and update records for general management; filing and storage per practices/regulations.
• Draft, format, update, create and revise documents for the general manager.
• Assist GM in retrieving information and using information systems.

Education

Trade school diploma in a related field

Job description

The incumbent supports the general manager and all managers of a large caisse in carrying out various administrative support and secretarial tasks. Activities include overseeing the planning and coordination of management activities. More specifically, you will be required to :

• Manage and follow up on the general manager's schedule, phone calls, emails, and mail, based on established priorities. Process a variety of requests according to general instructions.
• Consult, consolidate, and assemble documents of a strategic nature. Establish priorities and make the recommendations required for delivering these documents.
• Coordinate the delivery of various files to the Management Committee, Board of Directors, Board of Supervision, Board of Ethics and other committees.
• Prepare for and attend various meetings, including those of the Management Committee and the Board of Directors. Take minutes and follow up with any business that arises.
• Participate in organizing logistics for various events (e.g. team meetings, committees, general meetings, training courses, telephone conferences, travel, public relations activities).
• Provide support in coordinating internal caisse communications (e.g. employee meetings, annual general meetings, special meetings).
• Perform various internal management administrative tasks (e.g. tracking sales, maintaining the scorecard, monitoring expense accounts, managing inventory and equipment, conducting performance evaluations).
• Manage documents and update records related to general management (e.g. filing, purging and storage) in accordance with current practices and regulations.
• Perform various secretarial duties including drafting, formatting, updating, creating and revising the language of information documents for the general manager.
• Support the general manager in retrieving information, carrying out business processes and using information systems.

What we offer*

• Competitive salary and annual bonus
• 4 weeks of flexible vacation starting in the first year
• Defined benefit pension plan that provides predictable, stable income throughout retirement
• Group insurance including telemedicine
• Reimbursement of health and wellness expenses and telework equipment

*Benefits apply based on eligibility criteria.

What you bring to the table

• Trade school diploma in a related field
• A minimum of four years of relevant experience
• Please note that other combinations of qualifications and relevant experience may be considered
• Knowledge of French is required
• Knowledge of French spelling and grammar
• Understanding of the philosophy and fundamentals of financial services cooperatives
• Knowledge of service standards
• Standing alone
• Professionalism and attention to detail
  Action oriented, Communicates effectively, Customer Focus, Differences, Nimble learning, Plans and aligns, Situational adaptability

Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We’re committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Administration (FG)